Head of Delivery

Role

Kanerika seeking a highly skilled and experienced Head of Delivery to lead our project deliveries across all customer engagements. The Head of Delivery will be responsible for overseeing the successful and timely delivery of all projects ensuring alignment with client expectations and driving continuous improvement in delivery processes as well as coordinate with internal departments for CMMi compliance recruitment professional development of teams and support for sales and marketing teams. This role requires strong leadership an eye for details strategic thinking and excellent communication skills to collaborate effectively with crossfunctional teams as well as customers. Reporting directly to the Cofounder you will be responsible for project deliveries across multiple domains and customers while providing handson expertise in the full software development lifecycle from concept and design to testing using agile methodology to the team. Ideal candidates would be proactive have successfully played customer management & software delivery manager roles a go getter and someone motivated to look for ways to add value to job accomplishments as well as inspire the team to do their best and go above and beyond their call of duties

As an ideal candidate for the Head of Delivery Position you are a team player with a getitdone attitude can have articulate with executive teams at business level as well as have an eye for details to have detail technology level conversations with the team. Your intellectual curiosity and customer focus drives you to continuously seek new ways to add value to your job accomplishments. You thrive under pressure and maintain a positive attitude understanding that your career is a journey and are willing to make the right choices to support your growth. In addition to your excellent communication skills both written and verbal you have a proven ability to create visually compelling designs that effectively communicate our core values and build highperforming scalable enterprisegrade applications & teams. Your creativity and proactive nature enable you to think differently and find innovative solutions and delivery high quality deliveries and ensure the customer continues to be referenceable. You have a strong sense of selfmotivation and take ownership of your responsibilities. You prefer to work independently with less or no supervision.

You are a process oriented have a methodical approach and demonstrate quality first approach and someone who has led mid to large size teams and accounts. You use constructive feedback mechanism consistently to improve the productivity accountability and performance in the team. Your track record showcases your resultsdriven approach as you have consistently delivered successfully with customer case studies published on public platforms. Overall you possess a unique combination of skills qualities and experiences that make you an ideal fit to lead our delivery team(s). You value inclusivity and want to join a culture that empowers you to show up as your authentic self. You know that success hinges on commitment that our differences make us stronger and that the finish line is always sweeter when the whole team crosses together.

You should be driving a team using data data & data and use datadriven decisionmaking and management process. Number of teams agile stories their statuses escalations / mitigations planning identifying hiring needs working with recruitment teams for hiring presales teams for enabling the sales dev managers/leads for solution / delivery statuses and architects for technologies research or solutions.

What you will do

Manage the delivery teams working on multiple technologies across data AI/ML LLM integration automation and analytics.

Be the technology champion for customer and provide greater contribution to develop and implement delivery strategies methodologies and best practices to optimize efficiency and effectiveness.

Leverages business acumen and subject matter expertise.

Works across the organization and maintains/builds strong working relationships based on experiences/past interactions.

Prioritize and plan complex task and deliver with consistent updates without followup.

Participate in management meetings and present highlevel achievements challenges and roadmaps. Articulate well for growth and mitigate custom escalations.

Work with project teams to implement best development practices and pay attention to details on design technologies and pitfalls. Ensures the Quality and transparency is built at every level.

Mentor directs and coach them to be better leaders and successful technologists.

Implement organization s policies consistently across your teams and identify star performers.

Demonstrate punctuality commitment proactive communication and quality every time across your meetings deliveries and achievements.

Proactive communicate for every aspect of your influence i.e Projects employees customers opportunities performers etc. Collaborate with and contribute to other functions for success of the company. Implement and improvise processes that are data and goal driven.

Requirements

Requirements

What you ll bring

Bachelors / master s degree (CSE or equivalent of Comp Sc)

15 years of experience in leading design and software delivery teams

Grown from the development ranks to Delivery (QA or other support roles that don t involve handson coding are excused). Technically deft in Java/.Net DB (Any of but not limited to SQL Server CITUS Mongo Oracle)

Understand streaming Kafka (Or RabbitMQ/any other queuing/ messaging technology) CI / CD and Automation Selenium.

Handson experience working in Cloud environments like AWS/Azure/GCP

Awareness to basic concepts of data warehousing and AI/ML is must. Awareness to RPA is plus

Excellent understanding and proven record of complex technology and business solutions in a clientfacing environment.

Client relationship management experience and managing multiple clients/projects

Experience in corporate customer environment understand the power of persuasion influencing and a highlevel understanding of business processes related to various markets. Strong social skills written and verbal.

Experience with Agile/Scrum and Project Management methodology (certification Scrum Master PMP IPMA PRINCE2 is an advantage).

Enjoying working in a dynamic organization which is continuously transforming and enjoy enterprise visibility and industry.

Holds expertlevel experience and uses professional concepts and company objectives to resolve complex issues in creative and effective ways.

Significant experience leading the Technical Delivery of Enterprise Data management projects.

You will have an advantage if you bring

Experience in Java Microsoft Technologies Oracle Apps Or Informatica.

Fluency in Analytics platforms including PowerBI Tableau Data warehousing etc.

A strong understanding of data profiling and data cleansing techniques.

Experience in building and rolling out product COEs at enterprise customers.

Experience of working with complex issues where analysis of situations or data requires an indepth evaluation of variable factors.

Experience in running internal POCs from evaluation to successful exit criteria. Exercises judgment in methods techniques and evaluation criteria for obtaining results.

Expert level database data management data engineering or data management skills.

Published industry white papers best practices field guides and external communications.

Benefits

Employee Benefits.

Kanerika offers excellent performancelinked incentives to high performing individuals. As an Technical Project manager you will be working on the company s products research & development and impacting revenues and scaling.

1. Culture:
Open Door Policy: Encourages open communication and accessibility to management.
Open Office Floor Plan: Fosters a collaborative and interactive work environment.
Flexible Working Hours: Allows employees to have flexibility in their work schedules.
Employee Referral Bonus: Rewards employees for referring qualified candidates.
Appraisal Process Twice a Year: Provides regular performance evaluations and feedback.

2. Inclusivity and Diversity:
Hiring practices that promote diversity: Ensures a diverse and inclusive workforce.
Mandatory POSH training: Promotes a safe and respectful work environment.

3. Health Insurance and Wellness Benefits:
GMC and Term Insurance: Offers medical coverage and financial protection.
Health Insurance: Provides coverage for medical expenses.
Disability Insurance: Offers financial support in case of disability.

4. Child Care & Parental Leave Benefits:
Companysponsored family events: Creates opportunities for employees and their families to bond.

Generous Parental Leave: Allows parents to take time off after the birth or adoption of a child.

Family Medical Leave: Offers leave for employees to take care of family members medical needs.

5. Perks and TimeOff Benefits:
Companysponsored outings: Organizes recreational activities for employees.

Gratuity: Provides a monetary benefit as a token of appreciation.

Provident Fund: Helps employees save for retirement.

Generous PTO: Offers more than the industry standard for paid time off.

Paid sick days: Allows employees to take paid time off when they are unwell.

Paid holidays: Gives employees paid time off for designated holidays.

Bereavement Leave: Provides time off for employees to grieve the loss of a loved one.

6. Professional Development Benefits:
L&D with FLEX Enterprise Learning Repository: Provides access to a learning repository for professional development.

Mentorship Program: Offers guidance and support from experienced professionals.

Job Training: Provides training to enhance jobrelated skills.