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Are you a techsavvy problemsolver looking for an exciting opportunity to kickstart your career in technical support Do you thrive in fastpaced environments and enjoy helping people navigate complex technology issues If so an amazing opportunity has arisen to join our new client LENOVO!
What you will achieve
The Customer Care Executive is responsible for endtoend process of customerrelated issues. In this role you will communicate with external customers as well as internally to negotiate and resolve claims in a timely manner to ensure ongoing customer satisfaction. You need to demonstrate an understanding of clients needs when it comes to cases that were escalated & thus you will need to address these with the utmost urgency and professionalism.
This vital role will involve direct contact with the customer as well as the crossfunctional business partners. The main objective is customer delight & achievement of targets set within the KPI program.
What are we looking for
What we offer
Additional Benefits:
Who we Are
CPM International has a global presence in over 30 countries. We offer multilingual support in various languages tailormade to the needs of our diverse markets. We focus on customer service sales and technical support solutions for clients worldwide.
CPM International believes in creating an open workplace celebrating diversity in all forms including gender race religion disabilities and sexual orientation. We are committed to providing equal opportunities and ensuring everyone feels included from the very start of their journey within CPM.
#wecare#wearecurious#weachievetogether
Full Time