IT System Administrator - VoIP fmd

IT System Administrator VoIP (f/m/d)

eGroup is the umbrella brand of ebuero AG the market leader for office services in Germany as well as other brands in Europe especially in Spain Italy and France. With 800 employees worldwide we offer highquality telephone secretarial services prestigious business addresses and exclusive office and meeting rooms in Europes most important cities.

In a world full of distractions we have something extraordinary to offer: Focus. With our services we enable small and mediumsized companies not to be distracted by calls but to focus their attention on what is really important to them. This relieves employees and allows them to focus on their topics without disappointing a customer unable to reach anyone.

Rooted in a culture of flat hierarchies and a letsdoit mentality we foster an environment where innovation thrives. Our dynamic multinational Teams thrive on collaborative thinking and welcome varied thoughts and ideas from all team members. As they are passioned for crafting software that meets the challenge of complex business needs and stay agile to embrace changes and challenges.

Our offer to you:

• An open friendly international team with flat hierarchies looking forward to your input and working with you
• A safe job with a good salary: We are a very successful growing company with over 20 years of experience and an entrepreneurial mindset
• Enjoy our great office space in the heart of Berlin thats easy to reach at U Kleistpark or S JuliusLeberBrcke
• Ride a bike or a train: We provide a bike (Swapfiets) or support your public transport ticket (BVG)
• You need a vacation 28 days for everyone. You dont smoke Get one extra day off (29 days of vacation from the start).
• We offer a hybrid working model (50/50) and flexible working hours.
• Choose the equipment thats best for you: MacBook or PC
• Become a foam master or bartender: Enjoy the best coffee machine and beer from tap in our office and of course other drinks and fruit snacks.
• Individual development opportunities and free access to a comprehensive Mental Health Coaching Program for all professional and private matters
• In addition some fabulous team and company events

What youll be doing:

• You are responsible to operate a 24/7 highavailable VoIP infrastructure.
• You have an overview over the whole architecture and further optimize it.
• You plan and install new VoIP services or keep them up to date.
• Yiu ensure impeccable call quality and performance with stateoftheart monitoring software.
• You monitor and coordinate with our upstream carriers.
• You support our software developers and AIteams with VoIP expertise in the further development of our software.

Upcoming projects and challenges:

• Migration of VoIP Layer 3rd party call control to distributed WebRTC Softphones
• Building a high available and scalable WebRTC Softphone Registrar
• Transition of a SIP Servlet based contact center application to a modern HTML5 application
• Modernization and refactoring of the existing environment
• Create an interconnect between our contact center application and MS Teams

What you bring to the table:

• You support our good team spirit by bringing your best self to work
• You have good experience in the VoIP field especially with FreeSWITCH or Kamailio. A plus would be also Asterisk.
• You have a good understanding of VoIP protocols and architectures and you can read SIP traces (SIP RTP WebRTC RTCP)
• You are feeling comfortable with Linux and database queries
• You can work independently and effectively cocoordinate tasks and responsibilities
• You recognize opportunities for seamless improvements and you are driven to implement them into a modern infrastructure

Sounds great We are very much looking forward to get in touch with you.

We at eGroup are fostering diversity and are committed to create teams with a broad variety of backgrounds experiences perspectives and skills. All decisions about interviews offers and employment are based on expertise merit and business need. We are open to applications from human beings no matter which identity gender or race.

More about our product: ebuero.de

Our career page: egroup.io