Telesales

Overview:

Key Responsibilities:

• Initiate sales calls to potential customers
• Promote and sell products or services over the phone
• Reach out to new leads through cold calling
• Handle inbound sales inquiries
• Understand customer needs and requirements
• Close sales and achieve monthly targets
• Maintain a high level of product knowledge
• Update and manage customer data within the CRM system
• Follow up on customer interactions
• Provide information on pricing and product availability
• Address customer concerns and objections
• Meet and exceed sales quotas
• Collaborate with the sales team to improve overall customer experience
• Adhere to all company policies and procedures
• Contribute to team efforts to achieve sales goals

Required Qualifications:

• Proven experience in telesales or a similar role
• Excellent verbal communication skills
• Strong sales and negotiation abilities
• Ability to work in a fastpaced and targetdriven environment
• Good understanding of sales principles and customer service practices
• Familiarity with CRM software and MS Office
• Ability to multitask prioritize and manage time effectively
• Resilience and perseverance to handle rejection or objections
• High school diploma or equivalent; bachelors degree is a plus
• Excellent problemsolving skills
• Positive attitude and willingness to learn
• Team player with a competitive spirit
• Proactive and selfmotivated approach
• Flexibility to work different shifts as needed

communication,negotiation,customer service,crm software,sales