Loan Officer - Telesales Mortgage
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Job Description
As a Loan Officer (Telecallers) you will be responsible for telecalling activities to support the mortgage lending process. This role requires individuals with excellent communication skills a pleasant voice and the ability to make decisions efficiently. Prior mortgage experience is advantageous but not mandatory.
Basic Responsibilities:
- Conduct telecalling activities to support the mortgage lending process.
Skill Set Required:
- Good Communication Skills: Ability to communicate effectively in both verbal and written forms. Bilingual proficiency is preferred.
- Pleasant Voice: Possessing a pleasant and engaging voice that enhances customer interactions.
- DecisionMaking Skills: Ability to make quick and informed decisions while interacting with customers.
- Proactive & Extrovert: Being proactive in approach and having an outgoing personality to engage with customers effectively.
- Responsibility: Demonstrating a sense of responsibility towards assigned tasks and achieving targets.
- Adaptable: Ability to adapt to different situations and handle varying customer inquiries.
- Good Listening Skills: Actively listening to customer queries and concerns to provide appropriate assistance.
- Willingness to Address Volume of Calls: Ability and willingness to handle a high volume of calls approximately 100 calls a day.
Requirements
Desired Applicant:
- Graduate candidates with good communication and interpersonal skilss
- Thorough knowledge of all mortgage loans products and familiarity with competitors offerings.
- Demonstrated ability to effectively sell products and provide necessary services to customers.
- Proficiency in analyzing credit documents to determine eligibility.
- Skilled in handling objections from customers.
Behavioral Competencies:
- Strong interpersonal skills with a focus on customer relationship management.
- Effective planning abilities with expertise in geography mapping and sales management.
- Proven selling skills with a track record of successful conversions and objection handling.
Good to Have:
- Creativity in problemsolving and serviceoriented mindset.
- Strong logical reasoning skills.
Qualifications and Experience:
- Minimum qualification of a Graduate.
- 02 years of experience in a similar role. Prior mortgage experience would be an added advantage.
Benefits
Competitive Salary: Enjoy a competitive base salary commensurate with experience and qualifications.
Unlimited Incentives: In addition to the base salary unlock unlimited earning potential through performancebased incentives.
Stable Career Growth: Join a company committed to fostering your professional development with ample opportunities for career advancement and growth.
Comprehensive Health Coverage: Access to a comprehensive health insurance package to safeguard your wellbeing and that of your family.
Retirement Benefits: Participate in retirement savings plans to secure your financial future.
Training and Development: Receive ongoing training and development opportunities to enhance your skills and knowledge ensuring you stay ahead in your career.
Recognition and Rewards: Be recognized and rewarded for your hard work and contributions through various employee recognition programs.
Stable OnRole Job: Join our team on a stable onrole employment basis providing you with security and stability in your career.
Workplace Culture: Thrive in a dynamic and inclusive workplace culture that values diversity collaboration and innovation.
"1. Must be a graduate from any stream 2. Should have minimum 3 year of experience in sales 3. Candidates with prior experience in BFSI will have an added advantage 4. Open to travel 5. Must have good communication skills"
Employment Type
Full Time
