drjobs Customer Support Representative with Croatian

Customer Support Representative with Croatian

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1 Vacancy
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Job Location drjobs

Cluj-Napoca - Romania

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Our client isa BPO company with over170000 people working across the globe securely connecting brands with their customers 9 million times daily in 60 languages.

Primary responsibilities:

  • Reviewing and annotating data based on provided guidelines and criteria.
  • Ensuring accuracy and consistency in data labeling and annotation.
  • Identifying and resolving discrepancies or ambiguities in data annotations.
  • Collaborating with team members to maintain highquality annotated datasets.
  • Adhering to project deadlines and quality standards.
  • Providing feedback on annotation guidelines and suggesting improvements.
  • Maintaining confidentiality and security of sensitive data.
  • Gather and analyze customer feedback to identify areas for improvement and make recommendations to enhance the overall customer experience.


You are the perfect fit for us if you have:

  • Excellent listening and written/oral communication skills in Croatian
  • Knowledge of and experience with measuring and improving customer satisfaction and loyalty across broad functional areas and diverse geographies
  • A motivated and enthusiastic personality
  • Selforganized planning and prioritization skills

Employment Type

Full Time

Company Industry

About Company

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