Technical Support for Smart Home Devices Finnish Speaker

You are interested in technology and know a few things about it?

You want to be part of a multicultural team in a company which works alongside well-known brands?

You want to work for an American multinational technology company which focuses mainly on Internet-related products and services?

You want to relocate to the beautiful capital of Portugal Lisbon?

Then this could be the perfect opportunity for you to have your experience of a lifetime!

Tasks

Your responsibilities and impact as a Technical Support Agent will be:

Provide support on customers by responding to inbound requests + document relevant case information

Assist users with Pre-Sales, General Inquiries and technical support issues via phone/email/social media channels

Adapt the brand's voice and tone for interactions on both private (phone/email/chat) and public (social/forums/ecommerce reviews) channels

Ensure excellent customer satisfaction through responding in an appropriately and friendly manner

You will work in a multicultural team environment alongside a diverse team

Requirements

Skills, qualifications and interests you need to succeed in this role:

The company is recruiting on soft skills, regardless of your field of studies they will train you on every aspect of the Are you customer service oriented, have good communication skills, pro-active and team player? Then they might have an opportunity for you to join them!

You are a native Finnish speaker + a good level of English

You are looking for a job opportunity abroad

You are motivated and committed to your work

You have no troubles with writing in Finnish

You are a team player and willing to work with many other nationalities

Sales/ Commercial background is a plus

Previous experience in Customer Service or credit recovery experience is a plus

Benefits

What s in it for you?

CDI - 3 months of trial period

Working hours: Monday to Sunday, rotating shifts 8 am to 10 pm

A package in line with the market: 1500 gross/month (paid 14x) + up to 100 / month performance bonus + meal vouchers of / workday + reimbursement of some transportation cost + Private Health Insurance and dental plan (after six months)

If you live outside Portugal: reimbursement (up to 400 ) of initial flight ticket after 6 months within the company + 6 months of accommodation in shared flat provided by the company (rental fee to pay)

Opportunity to be part of a challenging and fast-paced environment

Possibility to collaborate with some of the biggest brands in the industry

A multicultural and international environment

Fully paid training, professional development and career evolution

Your Future Company:

Started up by 2 French entrepreneurs in the year 2000, the Company has become an international Customer Experience Specialist, with a global presence and counting more than

In their international hub in Lisbon, they are taking care of the customer service experiences on behalf of some of the world s most progressive

Hi, I m Janette from Blu I ll take care of your recruitment process for this Feel free to call me at or reach me via LinkedIn.

Is this project not the best fit for you? Still, send me your CV to be considered for other projects or future