Technical Support Engineer
Posted on :
04-11-2022
Employer Active
1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
04-11-2022
Job Description
The Technical Support Engineer is expected to perform the following:
o End-User technical solution management
o Creation and maintenance of user accounts, groups, and access management
o Troubleshoot and support end-user technical and application issues
o Create and Maintain documentation for end-user technical processes and management
o Provide front-line support to our associates both locally and overseas.
o Manage Local Client equipment/inventory
o Assist and collaborate with Business Operations and other teams to support information
technology operations and initiatives.
Requirements
Requirements
1. Dependable, self-starter
2. Proficient with Google Products (docs, sheets, etc) and JIRA (ticketing)
3. With strong communication skills for international customers
Education Qualification and Experience
1. The ideal candidate should have a Bachelors Degree in IT, Computer Science or similar
2. Have at least 1year of experience as a Support Engineer
3. Willing to work US hours and follow US Holidays
Requirements Dependable, self-starter Proficient with Google Products (docs, sheets, etc) and JIRA (ticketing) With strong communication skills for international customers Education Qualification and Experience The ideal candidate should have a Bachelor's Degree in IT, Computer Science or similar Have at least 1year of experience as a Support Engineer Willing to work US hours and follow US Holidays
Employment Type
Full Time
Company Industry
Call Center / BPO / KPO / Outsourcing
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