About JB Hi-Fi & The Good Guys
At JB Hi-Fi, we’re more than just one of Australia’s largest and most trusted retailers – our team is passionate, knowledgeable, and down-to-earth; we work hard and love what we do. We help people with better ways to live, learn, work, and play, offering the latest in technology, consumer electronics, home entertainment, and appliances at great prices.
We offer unbeatable value, world-class brands and exceptional customer service across our 300+ store network, online, and in our commercial division, JB Hi-Fi Business.
JB Hi-Fi is the perfect place to power your career, and we’re excited to hear from you.
Why join JB Hi-Fi?
- Fast paced and exciting environment where diversity is celebrated, and creativity and ideas are valued.
- Competitive remuneration to recognise our team for their effort, which depending on the role, may include generous sales commission and other fantastic incentives to celebrate success.
- Access to exciting career opportunities and comprehensive training and development programs as part of the broader JB Hi-Fi Group (which includes JB Hi-Fi Australia, JB Hi-Fi New Zealand, The Good Guys and E&S Trading).
- Fantastic discounts across the JB Hi-Fi Group, including access to VIP supplier pricing and promotions.
- We offer 12 weeks paid parental leave for eligible primary carers (and a gift for new parents) and we embrace flexibility and offer hybrid working models for eligible roles.
- Our Employee Assistance Program (EAP) provides counselling and a wide array of other wellbeing resources for our team members and their families.
- Our Helping Hands workplace giving program has raised millions for our charity partners to support positive impact in the community.
- Demonstrating our commitment to sustainability, we are on track to reach our goal of net zero carbon emissions by 2030 and continue to improve the way we reduce, reuse, and recycle.
764 Job openings in Jb Hi Fi The Good Guys
Customer Solutions Coordinator â Post Sales Support
As the Customer Solutions Coordinator Post Sales Support you will be responsible for providing exceptional multi-channel customer service and ongoing loyalty by understanding customer issues and needs and finding a resolution to post sale enquiries and escalated complaints. More...
As a Merchandise Coordinator you will have the opportunity to contribute to the continued sales growth of the store by effectively executing company merchandising objectives. Deliver merchandising excellence by ensuring policies and procedures are followed merchandise compliance is en More...
As the Customer Experience Coordinator you will be responsible for managing and resolving cases that originate from inbound customer inquiries (via email form submission or direct input from the Customer Care Team). You will also be responsible for efficiently providing quoting order More...
As a Retail Team Member you will have the opportunity to create support and contribute to a high performance culture ensuring that great customer experience is enabled across the store including:Helping across a number of areas within out stores from customer facing to our back of hou More...
Customer Solutions Coordinator â Post Sales Support
As the Customer Solutions Coordinator Post Sales Support you will be responsible for providing exceptional multi-channel customer service and ongoing loyalty by understanding customer issues and needs and finding a resolution to post sale enquiries and escalated complaints. More...
Reporting to the Operations Manager the Operations Team Member is an integral member of our customer facing team and will effectively deliver store operations activities in support of a sales focused culture and profitable sales growth.Key ResponsibilitiesDeliver effective store admin More...
We are seeking an enthusiastic and customer-focused Retail Salesperson to join our team in New Zealand. In this role you will have the opportunity to create exceptional customer experiences while driving sales and contributing to the overall success of our retail operations.Deliver ou More...
As a Retail Team Member you will have the opportunity to create support and contribute to a high performance culture ensuring that great customer experience is enabled across the store including:Helping across a number of areas within out stores from customer facing to our back of hou More...
Reporting to the Operations Manager the Operations Team Member is an integral member of our customer facing team and will effectively deliver store operations activities in support of a sales focused culture and profitable sales growth.Key ResponsibilitiesDeliver effective store admin More...
Contribute to profitable sales growth by meeting sales targets and delivering a great customer experience.Key ResponsibilitiesDeliver exceptional and consistent customer serviceDelivery quality profitable sales according to an established budgetWork collaboratively as part of a team t More...
We are seeking an enthusiastic and customer-focused Retail Team Member to join our team in New Zealand. In this role you will create support and contribute to a high-performance culture to enable a great customer experience across the store.Provide a high level of customer service sta More...
Reporting to the Operations Manager the Operations Team Member is an integral member of our customer facing team and will effectively deliver store operations activities in support of a sales focused culture and profitable sales growth.Key ResponsibilitiesDeliver effective store admin More...
Operations Team Leader 6/7 (home Delivery Centre)
Based in our Truganina Warehouse in Victoria as the Operations Team Leader 6/7 you will provide leadership to a designated Home Delivery Centre (HDC) team to support operational effectiveness and delivering to the needs of the customer. Your responsibilities will include but are not l More...
As a Retail Team Member you will have the opportunity to create support and contribute to a high performance culture ensuring that great customer experience is enabled across the store including:Helping across a number of areas within out stores from customer facing to our back of hou More...
Deliver efficient store warehouse activities ensuring the correct stock is received and dispatched for pickup or delivery.Key ResponsibilitiesReceive goods from suppliers unload and store safelyProvide great customer service to customers picking up ordersMaintain records and invoicesP More...
As a Retail Team Member you will have the opportunity to create support and contribute to a high performance culture ensuring that great customer experience is enabled across the store including:Helping across a number of areas within out stores from customer facing to our back of hou More...
As a Retail Team Member you will have the opportunity to create support and contribute to a high performance culture ensuring that great customer experience is enabled across the store including:Helping across a number of areas within out stores from customer facing to our back of hou More...
As an Office Administrator you will have the opportunity to perform administrative and other duties ensuring the support of store effectiveness and delivering to the needs of our customers including:Daily cash count and balancing preparation of daily bank deposit and review of weekly More...
Customer Solutions Coordinator â Post Sales Support
As the Customer Solutions Coordinator Post Sales Support you will be responsible for providing exceptional multi-channel customer service and ongoing loyalty by understanding customer issues and needs and finding a resolution to post sale enquiries and escalated complaints. More...
Deliver efficient store warehouse activities ensuring the correct stock is received and dispatched for pickup or delivery.Key ResponsibilitiesReceive goods from suppliers unload and store safelyProvide great customer service to customers picking up ordersMaintain records and invoicesP More...
