As the Store Training & Development Lead you will have the opportunity to create support and uphold a culture of collective high performance and great customer experiences across the store ensuring the delivery of high quality product and service solutions on every occasion including:
- Undertake and assist with the onboarding and induction of team members new to JB or new to role
- Lead product training programs to ensure the sales team are well equipped to demonstrate and sell existing and emerging product categories.
- Demonstrate lead and coach a high level of customer service standards including pre during and post the sale.
- Utilise all available materials tools and collateral to train the teams.
- Work collaboratively as part of a team to deliver day-to-day store operations
Qualifications :
- Retail experience in high achieving teams
- Passion for training and developing people
- Willingness to facilitate and partake in training sessions
- Unerring passion for creating great customer experiences
Additional Information :
If you are interested in this exciting opportunity with us please click apply and upload your CV. All applications are strictly confidential.
JB Hi-Fi Limited is an equal opportunity employer committed to providing a work environment that promotes diversity and inclusion. If this opportunity excites you (even if you feel that you dont meet 100% of the criteria) please dont hesitate to apply!
Remote Work :
No
Employment Type :
Full-time
As the Store Training & Development Lead you will have the opportunity to create support and uphold a culture of collective high performance and great customer experiences across the store ensuring the delivery of high quality product and service solutions on every occasion including:Undertake and a...
As the Store Training & Development Lead you will have the opportunity to create support and uphold a culture of collective high performance and great customer experiences across the store ensuring the delivery of high quality product and service solutions on every occasion including:
- Undertake and assist with the onboarding and induction of team members new to JB or new to role
- Lead product training programs to ensure the sales team are well equipped to demonstrate and sell existing and emerging product categories.
- Demonstrate lead and coach a high level of customer service standards including pre during and post the sale.
- Utilise all available materials tools and collateral to train the teams.
- Work collaboratively as part of a team to deliver day-to-day store operations
Qualifications :
- Retail experience in high achieving teams
- Passion for training and developing people
- Willingness to facilitate and partake in training sessions
- Unerring passion for creating great customer experiences
Additional Information :
If you are interested in this exciting opportunity with us please click apply and upload your CV. All applications are strictly confidential.
JB Hi-Fi Limited is an equal opportunity employer committed to providing a work environment that promotes diversity and inclusion. If this opportunity excites you (even if you feel that you dont meet 100% of the criteria) please dont hesitate to apply!
Remote Work :
No
Employment Type :
Full-time
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