Senior Customer Success Manager Jobs in Tokyo

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Portfolio Success Manager I

Zendesk

profile Tokyo - Japan

Job DescriptionRole-Specific Company Impact (ポジションの役割と影響力)As a Portfolio Success Manager I in our Global Scaled Customer Success organization you are the face of Zendesk to a diverse portfolio of Japanese and global clients. You will ensure our customers derive maximum value from their i...

14 hours ago
Full Time

Sr. Amazon Q Strategist, Amazon Quick Customer Suc...

Amazon

profile Tokyo - Japan

AWS is known for its relentless customer obsession. Our Professional Services teams are on the front line of helping customers succeed using AWS technologies that align with the new ways of managing people and rearchitecting critical processes to leverage the capabilities of Gen AI. AWS Amazon Quick...

14 hours ago
Full Time

Amazon Quick Delivery Engineer , Amazon Quick Cust...

Amazon

profile Tokyo - Japan

AWS is known for its relentless customer obsession. Our Professional Services teams are on the front line of helping customers succeed using AWS technologies that align with the new ways of managing people and rearchitecting critical processes to leverage the capabilities of Gen AI. Amazon Q-CST Cus...

14 hours ago
Full Time

Senior Customer Success Manager

S&p Global

profile Ahmedabad - India

About the Role:Grade Level (for internal use):10The Team:Its a dynamic global team where the work changes daily. You are responsible for a successful customer journey and touch points that create long term client engagement driving adoption retention user/usage growth and supporting strategic object...

3 days ago
Full Time

Technical Success Manager

Zscaler

profile Tokyo - Japan

About ZscalerZscaler accelerates digital transformation to ensure our customers can be more agile efficient resilient and secure. As an AI-forward enterprise we are constantly pushing the envelope leveraging the worlds largest security data lake to power our cloud-native Zero Trust Exchange platform...

19 days ago
Full Time

Strategic Customer Success Manager

Anthropic

profile Tokyo - Japan

About AnthropicAnthropics mission is to create reliable interpretable and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers engineers policy experts and business leaders working together t...

19 days ago
Full Time

Senior Client Success Manager

International Data Group

profile Tokyo - Japan

Overview日本語訳役割とチームについてIDCのカスタマーサクセスマネージャーCSMは顧客との強固な関係を築きビジネスを促進するため中心的な役割を担います本ポジションはIDCのエンタープライズ顧客にサービス価値を提供することを目的としており顧客が掲げる目標を達成するためIDC製品のオンボーディングと効果的な活用に向...

21 days ago
Full Time

Customer Success Manager

Thomson Reuters

profile Tokyo - Japan

Customer Success Manager(Legal Product - Growth & Retention)This role focuses on onboarding enablement and proactive customer care for contracted clients of our legal products: the comprehensive online legal databases Westlaw (Japanese and common law) the global legal know-how database Practical Law...

22 days ago
Full Time

Ideas Client Success Manager

Sas

profile Tokyo - Japan

Job DescriptionPassionate people. Loyal clients. Leading solutions.With a rich culture of creative collaboration and professional growth IDeaS team members build successful careers with us. IDeaS is proud to be a global powerhouse of innovation and excellence; challenge and reward. No matter where w...

22 days ago
Full Time

Senior Customer Success Manager

Workday

profile Tokyo - Japan

Your work days are brighter here.Were obsessed with making hard work pay off for our people our customers and the world around us. As a Fortune 500 company and a leading AI platform for managing people money and agents were shaping the future of work so teams can reach their potential and focus on w...

25 days ago
Full Time

Customer Success Partner Expert

Sap

profile Tokyo - Japan

We help the world run betterAt SAP we keep it simple: you bring your best to us and well bring out the best in you. Were builders touching over 20 industries and 80% of global commerce and we need your unique talents to help shape whats next. The work is challenging but it matters. Youll find a pla...

26 days ago
Full Time

Sr. Customer Success Manager

Genesys

profile Tokyo - Japan

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud the AI-powered Experience Orchestration platform organizations can accelerate growth by delivering empathetic personalized ex...

27 days ago
Full Time

Hxm Customer Success Manager Senior Advisor

Sap

profile Tokyo - Japan

We help the world run betterAt SAP we keep it simple: you bring your best to us and well bring out the best in you. Were builders touching over 20 industries and 80% of global commerce and we need your unique talents to help shape whats next. The work is challenging but it matters. Youll find a pla...

30+ days ago
Full Time

Hxm Customer Success Manager Expert Advisor

Sap

profile Tokyo - Japan

We help the world run betterAt SAP we keep it simple: you bring your best to us and well bring out the best in you. Were builders touching over 20 industries and 80% of global commerce and we need your unique talents to help shape whats next. The work is challenging but it matters. Youll find a pla...

30+ days ago
Full Time

Senior Customer Success Manager

Adobe

profile Tokyo - Japan

The opportunity:As a Senior Customer Success Manager (Senior CSM) you will be the driving force behind delivering our unparalleled capabilities methodologies and digital transformation expertise to meet our customers business this pivotal role you will cultivate strong positive relationships with c...

30+ days ago
Full Time

Customer Success Guide

Servicenow

profile Tokyo - Japan

Customer Success GuideCSGはServiceNowジャーニーの各タイミングで顧客が適切なリソースを適切なタイミングで活用できるよう導き投資価値の最大化を支援します特にオンボーディング期間での支援を中核とし利用状況アダプションやエンゲージメントのシグナルを踏まえたプロアクティブなガイダンスをスケーラブルに提供しま...

30+ days ago
Full Time

Senior Customer Service Advisor Bilingual Englishj...

Xplor

profile Tokyo - Japan

Your Team And Why Youll Love it Here:Imagine starting every day as a part of our Global Operations vertical knowing youre making a difference. As a Senior Customer Service Advisor youll be on the front lines solving problems and enriching customer experiences - one conversation at a time. Youll be t...

30+ days ago
Full Time

Senior Customer Success Manager

Integral Ad Science Japan K.k.

profile Tokyo - Japan

Job Description:The Senior Customer Success Manager Global Accounts will support the Customer Success team to provide exceptional service and value realization to our clients with strong focus on global acting accounts. The Sr. CSM will partner with Sales and Customer Success to successfully activat...

30+ days ago
Full Time

Customer Success Manager

International Data Group

profile Tokyo - Japan

OverviewAbout the Role & TeamIDC is seeking a Customer Success Manager to join our this role you will manage 15-25 accounts in close partnership with a Sales Account Director. As the primary point of contact post-sale you will lead client engagement ensuring a seamless experience and measurable val...

30+ days ago
Full Time

Customer Success Manager

Integral Ad Science Japan K.k.

profile Tokyo - Japan

Job Description:IAS Customer Success Manager (CSM) will partner with Sales Technical Client Services and Solutions Engineers to successfully onboard new accounts and retain and grow sales revenue within existing accounts. The Customer Success Manager is responsible for increasing client adoption of...

30+ days ago
Full Time