IT Service Management Jobs in Tokyo

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Customer Success Partner Senior Advisor Leanix(btm...

Sap

profile Tokyo - Japan

We help the world run betterAt SAP we keep it simple: you bring your best to us and well bring out the best in you. Were builders touching over 20 industries and 80% of global commerce and we need your unique talents to help shape whats next. The work is challenging but it matters. Youll find a pla...

12 hours ago
Full Time

Senior Manager, Technology Operations Support, Jap...

Nike

profile Tokyo - Japan

WHO YOULL WORK WITHThe Senior Manager Technology Operations Support Japan is part of the Japan Technology team within the Geos and Marketplace Experiences (GaME) organization. The role partners closely with engineers production support teams business system analysts and senior leaders across Japan t...

7 days ago
Full Time

Customer Success Partner Senior Advisor Leanix(btm...

Sap

profile Tokyo - Japan

We help the world run betterAt SAP we keep it simple: you bring your best to us and well bring out the best in you. Were builders touching over 20 industries and 80% of global commerce and we need your unique talents to help shape whats next. The work is challenging but it matters. Youll find a pla...

8 days ago
Full Time

Senior Quality Experience Analyst

Ifs

profile Tokyo - Japan

TheSenior Quality Experience Analyst (QEA) will play a pivotal role in theQuality Experience Program(QEP) a strategic initiative aimed at enhancing user and customer satisfaction by monitoring analysing and improving the quality of our support services. As a hybrid between a Business Analyst (BA) an...

11 days ago
Full Time

Senior Project Manager

Ifs

profile Tokyo - Japan

Own the endtoend service readiness of new and evolving IFS products/services via the Go To Operations (GTO) framework and lead global rollouts across the supported customer base. Drive cross functional planning change governance enablement and measurable service quality ensuring Minimum Acceptance C...

11 days ago
Full Time

It Service Management Support

Accenture Federal Services

profile Suitland - USA

At Accenture Federal Services nothing matters more than helping the US federal government make the nation stronger and safer and life better for 13000 people are united in a shared purpose to pursue the limitless potential of technology and ingenuity for clients across defense national security pub...

12 days ago
Full Time

Solution Consultant

Nexthink

profile Tokyo - Japan

Shape the Future of Digital Employee Experience in Japan!As Nexthink continues its expansion into Japan we are looking for a skilled Solutions Consultant to support our growing business. This role is critical in helping enterprise organizations understand the power of Nexthinks Digital Employee Expe...

20 days ago
Full Time

Program And Enablement Specialist

Ifs

profile Tokyo - Japan

Support service readiness of new and evolving IFS products/services via the GoToOperations (GTO) framework and lead global rollouts across the supported customer base. Help drive crossfunctional planning change governance enablement and measurable service quality ensuring Minimum Acceptance Criteria...

25 days ago
Full Time

Technology Architect- Snow Architect (bilingual)

Infosys

profile Tokyo - Japan

About Infosys:Infosys is a global leader in next-generation digital services and consulting. We enable clients in 56 countries to navigate their digital transformation. With over three decades of experience in managing the systems and workings of global enterprises we expertly steer our clients thro...

30+ days ago
Full Time

Senior Customer Success Manager

Workday

profile Tokyo - Japan

Your work days are brighter here.Were obsessed with making hard work pay off for our people our customers and the world around us. As a Fortune 500 company and a leading AI platform for managing people money and agents were shaping the future of work so teams can reach their potential and focus on w...

30+ days ago
Full Time

Technology Analyst Snow Developer (bilingual)

Infosys

profile Tokyo - Japan

-onlearningagendadrivestheircontinuousimprovementthroughbuildingandtransferringdigitalskillsexpertiseandideasfromourinnovationecosystem..JoinInfosysandbepartofaculturethatsnotjustpromiseditscertified.#TopEmployer2026#ThriveAtInfosysVisittoseehowInfosys(NYSE:INFY)canhelpyourenterprisenavigateyournext...

30+ days ago
Full Time

Database Administrator

Ifs

profile Tokyo - Japan

A Database Administrator (DBA) in the Database Services Team will design develop and deliver common processes and automate technical tasks for the Unified Support teams to use in their daily duties act as an experienced DBA resource to help address issues to ensure the availability security latency...

30+ days ago
Full Time

Senior Engineer, Customer Quality Engineering

Entegris

profile Tokyo - Japan

Job Title:Senior Engineer Customer Quality EngineeringJob Description:The Role:Entegris is seeking aSeniorCustomerQuality Engineer to implement quality assurance program to ensure quality production of products consistent with established standards. This position is located at the Entegris Tokyo/Gei...

30+ days ago
Full Time

Digital Customer Engagement Manager Rise With Sap

Sap

profile Tokyo - Japan

We help the world run betterAt SAP we keep it simple: you bring your best to us and well bring out the best in you. Were builders touching over 20 industries and 80% of global commerce and we need your unique talents to help shape whats next. The work is challenging but it matters. Youll find a pla...

30+ days ago
Full Time

Program And Enablement Lead

Ifs

profile Tokyo - Japan

Own the endtoend service readiness of new and evolving IFS products/services via the GoToOperations (GTO) framework and lead global rollouts across the supported customer base. Drive crossfunctional planning change governance enablement and measurable service quality ensuring Minimum Acceptance Crit...

30+ days ago
Full Time

Technical Quality Manager(tqm)

Sap

profile Tokyo - Japan

We help the world run betterAt SAP we keep it simple: you bring your best to us and well bring out the best in you. Were builders touching over 20 industries and 80% of global commerce and we need your unique talents to help shape whats next. The work is challenging but it matters. Youll find a pla...

30+ days ago
Full Time

Customer Service Supervisor

Stanley Black & Decker

profile Tokyo - Japan

Customer service supervisor Tolyo Japan Hybrid 3 days in Tokyo officeCome build your career. It takes great people to achieve greatness. People with a sense of purpose and integrity. People with a relentless pursuit of excellence. People who care about making things better For Those Who Make The W...

30+ days ago
Full Time

Senior Marketing Manager, Delivery Service Partner...

Amazon

profile Tokyo - Japan

Amazonは地球上で最もお客様を大切にする企業を目指しています高いレベルのカスタマーエクスペリエンスを実現できる領域のひとつがAmazonの配送事業ですAmazonのラストマイル配送を担うデリバリーサービスパートナーDSP事業のビジョンはオーナーとして事業を経営する世界最高のチャンスとなること安全で質が高く持続可能な...

30+ days ago
Full Time

Senior Customer Success Manager

Adobe

profile Tokyo - Japan

The opportunity:As a Senior Customer Success Manager (Senior CSM) you will be the driving force behind delivering our unparalleled capabilities methodologies and digital transformation expertise to meet our customers business this pivotal role you will cultivate strong positive relationships with c...

30+ days ago
Full Time

Technical Support Analyst, Japan

Exact Sciences

profile Tokyo - Japan

Help us change livesAt Exact Sciences were helpingchange how the world prevents detects and guides treatment for cancer. We give patients and clinicians the clarity needed to make confident decisions when they matter most. Join our team to find a purpose-driven career an inclusive culture and robust...

30+ days ago
Full Time