Technical Platform Services Leader

• Develop and execute the enterprise Platform Services strategy aligned with business priorities technology roadmaps and digital transformation initiatives.
  

• Define target-state platform architectures supporting infrastructure modernization automation cloud adoption and technology standardisation.
  

• Lead operational and strategic planning activities for platform technologies and services.
  

• Establish governance frameworks operating standards and performance objectives for platform services.
  

• Serve as the executive owner for platform service delivery and transformation programs.
  

• Lead the delivery and support of enterprise platform services including servers operating systems virtualization platforms databases middleware storage backup and related infrastructure components.
  

• Ensure platform services achieve availability reliability performance and recovery objectives.
  

• Manage operational support activities across 24x7 service environments.
  

• Oversee incident problem change capacity and availability management for platform services.
  

• Ensure platform operations align with service management standards governance requirements and business expectations.
  

• Drive platform modernization initiatives including cloud migration infrastructure consolidation virtualization expansion and technology refresh programs.
  

• Develop roadmaps to reduce technical debt and simplify platform complexity.
  

• Lead migration from legacy platforms to modern cloud-enabled and software-defined environments.
  

• Support enterprise transformation objectives through standardised and scalable platform services.
  

• Partner with architecture teams to implement future-state technology capabilities.
  

• Collaborate with Cloud and DevOps teams to establish integrated hybrid infrastructure solutions.
  

• Ensure platform services support cloud-first strategies and application modernization initiatives.
  

• Lead adoption of platform engineering and infrastructure-as-code capabilities.
  

• Optimize platform resources across on-premises private cloud and public cloud environments.
  

• Drive operational consistency across hybrid technology landscapes.
  

• Implement automation strategies focused on provisioning monitoring maintenance patching and service recovery activities.
  

• Leverage AI-enabled operations (AIOps) analytics and observability platforms to improve service quality and operational efficiency.
  

• Drive predictive monitoring and proactive platform management practices.
  

• Reduce manual intervention through orchestration self-healing capabilities and intelligent automation.
  

• Partner with AI and automation teams to develop innovative platform management solutions.
  

• Establish enterprise platform capacity planning performance management and demand forecasting processes.
  

• Ensure infrastructure resources are aligned with business growth and technology requirements.
  

• Oversee platform resilience disaster recovery backup and business continuity capabilities.
  

• Lead performance optimization initiatives across compute storage database and middleware environments.
  

• Ensure service resiliency through proactive risk identification and mitigation.
  

• Partner with Security Services teams to ensure platforms comply with enterprise security policies and governance standards.
  

• Ensure secure configuration management patching vulnerability remediation and access controls across platform environments.
  

• Support audit compliance regulatory and risk management requirements.
  

• Maintain platform governance controls supporting operational and cybersecurity resilience.
  

• Integrate security-by-design principles into all platform lifecycle activities.
  

• Bachelors degree in Computer Science Information Technology Engineering or a related discipline.
  

• 12 years of experience in infrastructure operations platform engineering enterprise technology or managed services environments.
  

• Minimum 7 years of leadership experience managing platform infrastructure or data center services.
  

• Proven experience leading large-scale platform transformation and modernization initiatives.
  

• Experience working within complex multi-vendor enterprise-scale infrastructure environments.
  

• Demonstrated success leading geographically distributed operations and engineering teams.
  

• Deep expertise in server infrastructure operating systems virtualization storage backup databases and middleware technologies.
  

• Strong understanding of hybrid cloud platforms and modern infrastructure architectures.
  

• Experience with platform automation orchestration Infrastructure-as-Code (IaC) and DevOps principles.
  

• Knowledge of enterprise monitoring observability analytics and AIOps platforms.
  

• Understanding of capacity management performance engineering high availability disaster recovery and business continuity disciplines.
  

• Experience with cloud technologies such as Microsoft Azure AWS and Google Cloud.
  

• Familiarity with IT Service Management (ITSM) frameworks and platforms such as ServiceNow.
  

• Strong understanding of infrastructure security compliance governance and risk management practices.
  

• Exceptional leadership and organizational management capabilities.
  

• Strong stakeholder management and executive communication skills.
  

• Ability to align platform strategies with business and operational objectives.
  

• Strong analytical financial and decision-making skills.
  

• Proven experience driving technology transformation and operational excellence initiatives.
  

• Ability to influence strategic technology decisions across multiple stakeholder groups.
  

• Customer-focused mindset with strong service orientation.
  

Preferred Qualifications:

• Microsoft Certified: Azure Solutions Architect Expert.
  

• AWS Certified Solutions Architect Professional.
  

• Google Professional Cloud Architect.
  

• VMware Certified Professional (VCP) or equivalent virtualization certification.
  

• Red Hat Certified Engineer (RHCE) or equivalent.
  

• ITIL Managing Professional or ITIL Strategic Leader.
  

• TOGAF or equivalent architecture certification.
  

• Relevant automation cloud platform or infrastructure certifications.
  

• Bachelors degree in Computer Science Information Technology Engineering or a related discipline.
  

• 12 years of experience in infrastructure operations platform engineering enterprise technology or managed services environments.
  

• Minimum 7 years of leadership experience managing platform infrastructure or data center services.
  

• Proven experience leading large-scale platform transformation and modernization initiatives.
  

• Experience working within complex multi-vendor enterprise-scale infrastructure environments.
  

• Demonstrated success leading geographically distributed operations and engineering teams.
  

• Deep expertise in server infrastructure operating systems virtualization storage backup databases and middleware technologies.
  

• Strong understanding of hybrid cloud platforms and modern infrastructure architectures.
  

• Experience with platform automation orchestration Infrastructure-as-Code (IaC) and DevOps principles.
  

• Knowledge of enterprise monitoring observability analytics and AIOps platforms.
  

• Understanding of capacity management performance engineering high availability disaster recovery and business continuity disciplines.
  

• Experience with cloud technologies such as Microsoft Azure AWS and Google Cloud.
  

• Familiarity with IT Service Management (ITSM) frameworks and platforms such as ServiceNow.
  

• Strong understanding of infrastructure security compliance governance and risk management practices.
  

• Exceptional leadership and organizational management capabilities.
  

• Strong stakeholder management and executive communication skills.
  

• Ability to align platform strategies with business and operational objectives.
  

• Strong analytical financial and decision-making skills.
  

• Proven experience driving technology transformation and operational excellence initiatives.
  

• Ability to influence strategic technology decisions across multiple stakeholder groups.
  

• Customer-focused mindset with strong service orientation.
  

Preferred Qualifications:

• Microsoft Certified: Azure Solutions Architect Expert.
  

• AWS Certified Solutions Architect Professional.
  

• Google Professional Cloud Architect.
  

• VMware Certified Professional (VCP) or equivalent virtualization certification.
  

• Red Hat Certified Engineer (RHCE) or equivalent.
  

• ITIL Managing Professional or ITIL Strategic Leader.
  

• TOGAF or equivalent architecture certification.
  

• Relevant automation cloud platform or infrastructure certifications.