Service Delivery Manager
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Job Summary
Senior Delivery Manager
Experience - 10-12 Years
As SDM for one of the groups subsidiaries or one of the numerous projects the SDM manages and develops the area together with the team in a highly independent manner. This includes:
- Directing of business with responsibility for revenue increase profitability
- Development of T-Systems business with this customer focusing on continuous verticalization (IT Telco) and transitioning existing T&M business (IT skills) to services and deliverables
- A clear product and service mindset and focus
- Regular communication and collaboration with the customer up to SVP level
- Controlling budget quality and time
- Close cooperation with account management expert sales and delivery
Required Skills:
- At least 7 years of experience in similar roles
- Management of projects and portfolios in production including SLAs KPIs and contract compliance
- Management of deals
- Cost and order management
- Communication and negotiation skills
- Experience with globally distributed delivery models
- Experience in telecommunications is desirable
- Initiative to engage with technological topics and develop them commercially
Additional Information :
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Remote Work :
No
Employment Type :
Full-time
About Company
T-Systems Information and Communication Technology India Private Limited (T-Systems ICT India Pvt. Ltd.) is a proud recipient of the prestigious Great Place To Work® Certification. As a wholly owned subsidiary of T-Systems International GmbH, T-Systems India operates across Pune, Ban ... View more
