Salesforce Technical Delivery Manager

What success looks like in this role:

1. Salesforce Technical Skills

• Strong knowledge of the Salesforce platform
• Experience with:
• Apex
• Lightning Web Components (LWC)
• Aura Components
• Visualforce
• SOQL and SOSL
• Salesforce Flows
• Approval Processes
• Validation Rules
• Custom Objects and Fields
• Experience with Salesforce APIs (REST SOAP Bulk Streaming)
• Integration with external systems
• Experience with Salesforce DX (SFDX)
• Git version control
• CI/CD pipelines
• Packaging and deployment strategies

2. Salesforce Clouds

Knowledge of multiple Salesforce products such as:

• Sales Cloud
• Service Cloud
• Experience Cloud
• Marketing Cloud (preferred)
• CPQ (preferred)
• Field Service
• Data Cloud (increasingly valuable)

3. Architecture & Design

• Solution architecture
• Enterprise integration patterns
• Data modeling
• Security model
• Sharing rules
• Role hierarchy
• Governor limits optimization
• Performance tuning
• Scalability planning

4. Leadership Skills

• Leading Salesforce development teams
• Mentoring developers
• Code reviews
• Technical decision-making
• Resource planning
• Hiring and interviewing
• Conflict resolution
• Performance management

5. Agile & Delivery Management

• Agile/Scrum methodologies
• Sprint planning
• Backlog grooming
• Estimation
• Risk management
• Release management
• DevOps best practices
• Cross-functional collaboration

6. Business & Stakeholder Management

• Gathering business requirements
• Translating business needs into technical solutions
• Working with business analysts
• Client communication
• Executive presentations
• Managing stakeholder expectations

7. Integration Experience

Hands-on experience integrating Salesforce with:

• ERP systems (e.g. SAP Oracle)
• Middleware platforms
• Payment gateways
• Identity providers (SSO OAuth)
• External REST/SOAP services

8. Data Management

• Data migration
• Data Loader
• ETL tools
• Data quality
• Duplicate management
• Backup and recovery
• Large data volume (LDV) strategies

9. DevOps Skills

• Git
• GitHub/GitLab/Bitbucket
• Jenkins
• Copado
• Gearset
• AutoRABIT
• Azure DevOps
• GitHub Actions

10. Security & Compliance

• Salesforce security model
• Profiles and Permission Sets
• Permission Set Groups
• OAuth
• SAML
• MFA
• Shield
• Compliance awareness (GDPR HIPAA etc. as applicable)

11. Certifications (Highly Valued)

Common certifications include:

• Salesforce Certified Administrator
• Salesforce Platform App Builder
• Salesforce Platform Developer I
• Salesforce Platform Developer II
• Salesforce Advanced Administrator
• Salesforce JavaScript Developer I
• Salesforce Sharing and Visibility Architect
• Salesforce Integration Architect
• Salesforce Application Architect
• Salesforce System Architect
• Salesforce Certified Technical Architect (CTA) (elite level)

12. Soft Skills

• Leadership
• Strategic thinking
• Problem-solving
• Decision-making
• Communication
• Negotiation
• Coaching and mentoring
• Time management
• Team building
• Customer-focused mindset

Nice-to-Have Skills

• AI capabilities (Salesforce Agentforce Einstein)
• MuleSoft
• Tableau
• CRM strategy
• Enterprise architecture
• Multi-org strategy
• AWS or Azure integration
• Java background
• SQL
• Event-driven architecture
• Microservices

Example Resume Skills Section

• Salesforce Development Management
• Apex LWC Visualforce Aura
• Salesforce DX (SFDX)
• Salesforce Architecture & Solution Design
• Sales Cloud Service Cloud Experience Cloud
• REST/SOAP API Integrations
• CI/CD Git Copado Gearset
• Agile Scrum Leadership
• Team Management & Mentoring
• Code Reviews & Best Practices
• Stakeholder Management
• Enterprise Integrations
• Data Migration & ETL
• DevOps Automation
• Security & Compliance
• Release Management
• Performance Optimization
• Technical Architecture
• AI & Agentforce

#LI-CM1

You will be successful in this role if you have:

Computer Science degree and 12-20 years relevant experience OR equivalent combination of education and relevant experience
4-6 years leadership experience

Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age blood type caste citizenship color disability family medical history family status ethnicity gender gender expression gender identity genetic information marital status national origin parental status pregnancy race religion sex sexual orientation transgender status veteran status or any other category protected by law.

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