Senior Product Manager, GFS PPT

Amazon is a US-based multinational electronic commerce company headquartered in Seattle Washington. Since its founding Amazon has grown from an online bookstore into a global technology and operations leader guided by its vision to be Earths most customer-centric companywhere customers can find and discover anything they want to buy online.

Amazons Global Finance Solutions (GFS) organization operates in a fast-paced data-driven and highly collaborative environment with focus on delivering exceptional customer experiences. GFS is seeking a Senior Production Planning Analyst to join the Production Planning Team (PPT) a critical function responsible for enabling scalable cost-effective and reliable labor planning across Amazons fulfillment and delivery network.

Role Overview

We are seeking a Senior Product Manager to lead the vision strategy and delivery of AI-powered capacity planning solutions across Amazons Last Mile and Customer Fulfillment networks. This role owns our flagship initiatives which deploy AI agents to deliver autonomous planning solutions while keeping humans in the loop for judgment exceptions and strategic decisions.

As the Senior Product Manager you will define the product roadmap orchestrate collaboration across technical teams (SDEs data scientists BIEs) and business stakeholders (Supply Chain Operations Finance etc.) and drive phased delivery from pilot through full-scale autonomous operations. You will translate complex business problems into clear product requirements establish governance frameworks for agentic systems and communicate strategy and impact to senior leadership. You will own success metrics spanning gearing ratio improvements hours recovered cost savings planning cycle compression and scenario throughput.

Key job responsibilities
Product Strategy & Roadmap

Own the end-to-end product vision and multi-year roadmap for AI-powered capacity planning initiatives progressing from targeted SOP driven task automation to fully autonomous scenario planning

Identify and prioritize automation opportunities mapped to high-volume manual planning tasks define success metrics and build business cases quantifying efficiency gains planning cycle compression hours recovered and cost savings at scale

Drive phased delivery across multiple geographies (EU APAC MENA LATAM) managing dependencies risks and technical debt while ensuring each phase delivers measurable impact before scaling to the next

Governance Infrastructure & Human-in-the-Loop Design

Establish governance frameworks that embed structured human oversight at every phase of agentic operations including output validation protocols exception-handling paths and escalation mechanisms

Manage AWS account resources permissions and infrastructure access tickets to unblock engineering velocity and maintain security compliance throughout development and deployment

Define and evolve the end-user role transition from planning execution to strategic decision-making ensuring agentic systems augment rather than replace human judgment

Cross-Functional Orchestration & Stakeholder Management

Lead collaboration across NA and RoW(rest-of-world) Product and Tech teams as well as business teams (operations finance and regional planning teams) by driving alignment under a shared design principle across independently operating organizations

Champion program impact to senior leadership through data-driven narratives influencing without authority to maintain strategic alignment resolve cross-team conflicts and sustain delivery momentum

Drive clear and consistent communication of roadmap progress trade-offs and milestone outcomes across distributed teams and multiple geographies

- Experience with feature delivery and tradeoffs of a product
- Experience with end to end product delivery
- Bachelors degree in finance accounting business economics engineering analytics mathematics statistics or a related technical or quantitative field
- Knowledge of SQL or Python
- Experience in written and verbal communication with the ability to present complex technical information in a clear and concise manner to executives and non-technical leaders
- Experience overseeing roadmap strategy and definition
- Experience in taking a product from conception & definition phase through engineering design and taking it to market
- 5 years of product or program management or technology experience as a product manager or owner owning technology products

- Experience in influencing senior leadership through data driven insights
- Experience working across functional teams and senior stakeholders
- Experience in agile/scrum or related collaborative workflow
- Experience with training and deploying machine learning systems to solve large-scale optimizations or experience in software development
- AWS certification such as AWS Solutions Architect or a similar cloud certification or Associates degree or above
- Masters degree in business administration finance economics computer science data science engineering or other related field
- Experience leading and influencing your team or organization or experience building complex software systems that have been successfully delivered to customers

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