operations manager
Job Location:
Monthly Salary:
Posted on:
5 days ago
Posted on:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Key Responsibilities
Achieve monthly and quarterly revenue targets
Drive footfall growth and business development initiatives
Own full centre-level P&L; performance
Control costs and drive margin optimisation
Lead Assistant Managers and Supervisors
Approve rosters leaves and manpower planning
Coordinate with marketing team for campaigns and promotions
Monitor campaign ROI and local partnerships
Oversee high-value events and party bookings
Ensure SOP compliance and safety standards
Achieve monthly and quarterly revenue targets
Drive footfall growth and business development initiatives
Own full centre-level P&L; performance
Control costs and drive margin optimisation
Lead Assistant Managers and Supervisors
Approve rosters leaves and manpower planning
Coordinate with marketing team for campaigns and promotions
Monitor campaign ROI and local partnerships
Oversee high-value events and party bookings
Ensure SOP compliance and safety standards
Key Performance Indicators (KPIs)
Revenue achievement percentage
EBITDA / margin performance
Customer satisfaction rating
Repeat customer ratio
Manpower efficiency ratio
Revenue achievement percentage
EBITDA / margin performance
Customer satisfaction rating
Repeat customer ratio
Manpower efficiency ratio
Compliance and incident record
