Manager, Veeva RIM Configuration Engineer

ROLE SUMMARY

At Pfizer we make medicines and vaccines that change patients lives with a global reach of over 780 million patients.

Within Digital R&DCreation Center theVeevaRIMteamis responsible fordefining the strategy and leading the delivery of the Veeva RIM productsuiteto includesthe operation implementation and integration of VeevaRIM solutionsthat address R&Dbusiness PfizerVeeva RIMproduct suite includesall modules including Registrations HA Correspondence Submissions & Publishing.

The Manager VEEVA RIM Configuration Engineer is a leader hands-on individual contributor responsible for the design configuration and lifecycle management of Pfizers Veeva RIM System across assigned domain(s). As a core member of a SAFe Agile team delivering Veeva product releases this role partners closely with Product Manager Business Owner Operations Data Management the Technical Lead Platform Services and Enterprise Architecture Management (EAM) to translate business needs into secure scalable Vault RIM capabilities. The role drives high-quality delivery through design governance release planning/execution change control and compliance with computerized system validation (CSV) expectations.

ROLE RESPONSIBILITIES

Vault Configuration Oversight & Solution Design
Lead and oversee Vault RIM configuration across assigned domain(s) (objects page layouts lifecycles security business rules user roles and workflows) to support global regulatory business processes.

Elicit analyze and document requirements; translate into configuration specifications and traceable user stories/acceptance criteria.
Partner with Technical Lead Platform Services and EAM to ensure solution designs are consistent with platform standards security and compliance expectations.

SAFe Delivery Release Planning & Execution
Serve on a SAFe Agile team and contribute to PI planning backlog refinement sprint execution and Veeva product release readiness activities.
Own end-to-end delivery of configuration changes from intake through build test deployment and hypercare; manage scope dependencies risks and stakeholder communications.
Coordinate and assign configuration work across the agile team (functional work allocation to meet sprint/release commitments).

Validation Quality and Compliance (CSV)
Partner with Quality and validation teams to ensure Vault RIM changes are delivered in compliance with CSV expectations (e.g. GxP as applicable) including documentation traceability and audit readiness.
Support test strategy and execution (UAT/functional/regression) and ensure defects are triaged and resolved effectively.

Integration Data and Reporting Enablement
Collaborate with integration and data teams to enable end-to-end processes across the Veeva RIM and adjacent platforms including data flows and operational reporting needs.
Contribute to troubleshooting and root-cause analysis across environments; recommend sustainable fixes.

Stakeholder Partnership Technical Guidance and Standards
Serve as a trusted advisor to Product Owners and business stakeholders; clearly communicate trade-offs and recommended solutions for complex scenarios.
Provide technical guidance and peer mentoring to configuration specialists through design reviews pairing and reusable patterns/standards; serves as a functional lead without direct people-management accountability.
Build and maintain knowledge assets (configuration standards runbooks decision logs) to improve delivery consistency compliance and supportability.

BASIC QUALIFICATIONS

• Bachelors degree in computer science Information Systems Engineering or a related field with 7 years of relevant experience (or equivalent combination of education and experience).

• 3 years of hands-on experience configuring and supporting Veeva Vault applications; demonstrated depth in Vault RIM is strongly preferred.

• Strong understanding of Vault platform capabilities and configuration concepts (security model objects/fields lifecycles/workflows rules and environment management) including limitations and design trade-offs.

• Working knowledge of integration and data concepts relevant to Vault (e.g. REST APIs ETL patterns SSO) plus experience partnering with engineering teams to deliver integrations and operational reporting.

• Strong communication and collaboration skills with the ability to convey technical concepts to both technical and non-technical audiences and influence decisions across a matrixed organization.

• Experience with Agile delivery and SDLC controls including requirements traceability testing practices change management and release governance in a regulated environment (CSV).

• Demonstrated ability to drive standardization and continuous improvement (e.g. reusable configuration patterns automation where applicable improved supportability) while balancing stakeholder needs and platform constraints.

• Strong attention to detail and commitment to delivering high-quality supportable solutions; able to perform effective troubleshooting and root-cause analysis across environments.

PREFERRED QUALIFICATIONS

• Experience supporting Regulatory business processes and/or working in the Life Sciences industry.

• Experience with SAFe (Scaled Agile Framework) and/or Scrum delivery; relevant certification (e.g. SAFe Scrum Master) is a plus.

• Veeva Vault certification(s) and/or experience with multi-vault global deployments (multiple studies/regions) and complex integration landscapes.

Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.