Hardware Asset Consultant
Job Summary
Function
ITOur Company
Were Hitachi Digital a company at the forefront of digital transformation and the fastest growing division of Hitachi Group. Were crucial to the companys strategy and ambition to become a premier global player in the massive and fast-moving digital transformation market.
Our group companies including GlobalLogic Hitachi Digital Services Hitachi Vantara and more offer comprehensive services that span the entire digital lifecycle from initial idea to full-scale operation and the infrastructure to run it on. Hitachi Digital represents One Hitachi integrating domain knowledge and digital capabilities and harnessing the power of the entire portfolio of services technologies and partnerships to accelerate synergy creation and make real-world impact for our customers and society as a whole.
Imagine the sheer breadth of talent it takes to unleash a digital future. We dont expect you to fit every requirement your life experience character perspective and passion for achieving great things in the world are equally as important to us.
Job description
The Team:
As the Location Hardware Asset Consultant for our Pune office you will be the primary custodian of all physical IT assets. You will manage the end-to-end hardware lifecycleensuring every laptop server and peripheral is tracked maintained and optimized. This role requires a hands-on professional proficient in ServiceNow and Flexera to maintain data integrity and a proactive approach to procurement and global tracking.
The Role:
Key Responsibilities
- Proactive Procurement & HAM Purchase:
- Anticipate hardware needs based on hiring forecasts and refresh cycles.
- Raise Purchase Requests (PR) proactively to ensure zero downtime for the business.
- Manage the end-to-end hardware purchase process within the HAM framework.
- Effective Stock Management:
- Maintain optimal buffer stock levels at the Pune site to support ready-to-go deployment for new hires and break-fix swaps.
- Monitor aging stock and ensure high turnover of inventory to prevent depreciation loss.
- Global Purchase Tracking:
- Track and monitor hardware orders at a global level to ensure local alignment with international shipments and lead times.
- Maintain visibility on regional spend and delivery timelines to update local stakeholders.
- Data Integrity & Reconciliation: Act as the local administrator for Flexera and ServiceNow ensuring physical inventory matches digital records.
- ITSM Workflow: Manage hardware-related service requests and incidents through Jira ITSM maintaining strict adherence to local and global SLAs.
- Physical Audits: Conduct routine physical audits and cycle counts within the Pune office to minimize ghost assets and ensure 100% inventory accuracy.
- Compliance & Disposal: Manage the secure decommissioning of aged assets ensuring data destruction certificates are recorded and environmental disposal standards are met.
What Youll Bring
- Experience: 3-5 years in IT Asset Management specifically focused on hardware (HAM) and procurement workflows.
- Tool Expertise:
- ServiceNow: Practical experience with HAM modules procurement plug-ins and CMDB.
- Flexera: Proven ability to manage hardware inventory and reconciliation.
- Jira: Expert use of Jira for ticket-based hardware fulfillment and tracking.
- Purchasing Excellence: Deep understanding of the HAM purchase process including vendor coordination PO tracking and proactive stock replenishment strategies.
- Operational Skills: Strong understanding of ITIL processes (specifically Asset and Configuration Management).
- Presence: Ability to work on-site 5 days a week at the Pune office to manage physical inventory and walk-in hardware support.
About us
Were a global 1000-stong diverse team of professional experts promoting and delivering Social Innovation through our One Hitachi initiative (OT x IT x Product) and working on projects that have a real-world impact. Were curious passionate and empowered blending our legacy of 110 years of innovation with our shaping our future. Here youre not just another employee; youre part of a tradition of excellence and a community working towards creating a digital future.
Fostering innovation through diverse perspectives
Hitachi is a global company operating across a wide range of industries and regions. One of the things that sets Hitachi apart is the diversity of our business and people which drives our innovation and growth.
We are committed to building an inclusive culture based on mutual respect and merit-based systems. We believe that when people feel valued heard and safe to express themselves they do their best work.
How we look after you
We help take care of your today and tomorrow with industry-leading benefits support and services that look after your holistic health and wellbeing. Were also champions of life balance and offer flexible arrangements that work for you (role and location dependent). Were always looking for new ways of working that bring out our best which leads to unexpected ideas. So here youll experience a sense of belonging and discover autonomy freedom and ownership as you work alongside talented people you enjoy sharing knowledge with.
Were proud to say were an equal opportunity employer and welcome all applicants for employment without attention to race colour religion sex sexual orientation gender identity national origin veteran age disability status or any other protected characteristic. Should you need reasonable accommodations during the recruitment process please let us know so that we can do our best to set you up for success.
Required Experience:
Contract
About Company
Discover how Hitachi Rail is connecting the future of mobility through integrated rail solutions, across rolling stock, signalling, digital technology and more.