Engineer Senior Engineer Lifecycle Services
Job Summary
- Execute small expansion projects ad-hoc changes batch enhancements and logic/graphics development under Lifecycle Services.
- Support DeltaV upgrade projects including Site Acceptance Testing (SAT) and project-to-service handover in line with standard checklists.
- Implement cybersecurity solutions and support customer workshops and programs such as Business Consulting Assessments (BCA) and Software Evaluation Services (SES).
- Deliver lifecycle service offerings including Annual Maintenance Contracts (AMC) Preventive and Warranty AMCs and scheduled service packages (ST100 ST200) along with chargeable service visits as required.
- Provide technical support for Guardian / Essential Support customers across DeltaV Batch DeltaV Safety Instrumented Systems (SIS) Charms I/O Virtual I/O Modules (VIM) third-party integrations and system maintenance.
- Drive customer engagement generate service reports and contribute to lifecycle service lead generation supporting regional revenue growth targets.
- Align all service delivery with Standard Method of Operation (SMO) guidelines and support continuous improvement initiatives.
- Build expertise through professional certifications in cybersecurity virtualization DeltaV SIS and DeltaV Live.
You build strong customer relationships and deliver solutions focused on their needs. You collaborate effectively with diverse teams to achieve shared goals while also working independently with accountability. You communicate clearly and confidently across technical and non-technical stakeholders. You actively learn adapt and apply new knowledge to improve processes enhance performance and deliver meaningful results.
- Foundational knowledge of Distributed Control Systems (DCS).
- Ability to work effectively both independently and within a collaborative team environment.
- Strong problem-solving and analytical thinking skills.
- Effective communication and customer interaction skills.
- Bachelors degree in Instrumentation Electronics & Communication Electrical Engineering or a related field (or equivalent practical experience).
- Experience in Pharma Chemical or Refinery industries.
- Knowledge of DeltaV systems batch control safety systems (SIS) and industrial communication protocols such as Profibus and Foundation Fieldbus.
- Familiarity with industrial networking cybersecurity practices Asset Management Systems (AMS) and virtualization environments.
- Experience handling Charms I/O third-party integrations and system diagnostics.
- Exposure to lifecycle services service contracts or customer-facing engineering roles.
At Emerson we foster a workplace where every individual is valued respected and empowered to grow. We encourage innovation through collaboration and diverse perspectives recognizing that strong teams drive meaningful outcomes. We invest in your development through mentorship continuous learning and career growth opportunities. Our commitment to wellbeing includes competitive benefits flexible time-off plans parental leave employee assistance programs and a supportive inclusive environment where you can thrive both professionally and personally.
Required Experience:
Senior IC
About Company
Emerson has refocused its business portfolio to deliver solutions that bring greater value to our customers. About Emerson We concentrate on the most complex, profound challenges facing the world in the process, industrial, commercial and residential markets. Our global talent, best-i ... View more