Client Data Manager III
Department:
Job Summary
Join a highimpact role within Corporate and Investment Banking where you will lead KYC operations and governance across complex client segments. This position offers the opportunity to drive strategic transformation strengthen regulatory compliance and build highperforming teams while partnering closely with key stakeholders to deliver a bestinclass client onboarding experience.
Job Summary
As a KYC Operations Manager Vice President within Corporate and Investment Banking Markets you will lead key transformation initiatives and oversee endtoend KYC operations ensuring effective client onboarding and regulatory renewals. You will manage teams drive operational excellence and partner with stakeholders to deliver a highquality compliant and efficient KYC experience across complex client segments including nonbank financial institutions private equity and funds.
Job Responsibilities
- Partner with Middle Office and business stakeholders to align KYC operations with growth plans and deliver a seamless client onboarding experience.
- Plan and manage the KYC book of work including prioritization capacity planning and workload allocation.
- Deliver regulatory renewals within defined timelines through effective milestone tracking and escalation management.
- Build and maintain strong partnerships with KYC Policy Compliance Quality Technology and Control teams to address challenges and remove roadblocks.
- Drive high standards of record completion quality and ensure adherence to KYC policies and regulatory requirements.
- Lead and manage team leaders supporting KYC completions ensuring productivity quality and consistency of delivery.
- Provide mentorship coaching and performance management to develop highperforming teams.
- Stay updated on regulatory changes particularly India KYC requirements and communicate impacts to stakeholders.
- Identify and execute process improvements supporting continuous KYC transformation and automation initiatives.
- Promote a strong risk and control culture ensuring timely escalation of issues and effective governance.
- Act as a change champion to enhance operational delivery standards and drive continuous improvement.
Required qualifications skills and capabilities
- Strong experience in financial services investment banking compliance or consulting with deep exposure to KYC AML CDD and EDD standards.
- Proven leadership experience managing teams including leading managers of individual contributors.
- Strong client focus combined with a robust risk and control mindset.
- Ability to manage complex and ambiguous situations and drive effective scalable solutions.
- Strong stakeholder management and influencing skills across functions and seniority levels.
- Ability to work independently with a proactive flexible and ownershipdriven approach.
- Proven ability to deliver highquality outcomes within tight deadlines and highvolume environments.
- Strong analytical skills with the ability to understand strategic business implications.
- Proficiency in tools such as Excel and presentation platforms for reporting and communication.
- Strong communication skills with the ability to transfer knowledge and collaborate effectively across teams.
Preferred qualifications skills and capabilities
- Experience leading largescale KYC or compliance transformation initiatives.
- Prior experience in managerial roles overseeing managers within KYC AML or compliance functions.
- Knowledge of process improvement methodologies such as Six Sigma or similar frameworks.
Education & Qualifications
- Bachelors degree or equivalent (Finance Economics or related discipline preferred).
- Significant experience in banking or investment banking operations.
- Proven people management experience in KYC AML or compliance environments.
Required Experience:
Manager
About Company
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans ov ... View more