Business Development Manager

• Own the entire sales lifecycle from lead identification and nurturing to proposal creation negotiation and deal closure.
  
• Collaborate with delivery teams for effort estimates Solutioning and documentation.
  
• Maintain and report a robust sales pipeline ensure accurate sales forecasting and meet quarterly revenue targets.
  
• Create high-impact customized proposals on Upwork and other marketplaces increasing bid-to-win ratio.
  
• Manage online profiles (e.g. Upwork Clutch GoodFirms) and ensure consistent engagement and visibility.
  
• Optimize bidding strategies based on marketplace trends and buyer behavior.
  
• Develop and maintain strong long-term relationships with clients across various regions.
  
• Conduct consultative sales calls and follow-ups to understand project scopes budgets and timelines.
  
• Drive upselling and cross-selling opportunities within existing client accounts.
  
• Conduct market and competitor research to identify emerging trends pricing benchmarks and evolving customer needs.
  
• Share insights with internal teams for product/service refinement and go-to-market alignment.
  

Requirements

• 4 years of business development experience in the IT services industry (custom software mobile/web apps ERP/CRM).
  
• Strong understanding of Zoho ecosystem and Odoo ERP (both functional and sales perspectives).
  
• Proven experience working with clients across US UK Europe Middle East Pan-Pacific and Africa.
  
• Align software solutions with client needs in industries such as: Banking & Financial Services (BFSI)
  
• Insurance & InsurTech Healthcare & TelemedicineLogistics & Supply Chain
  
• Excellent verbal and written communication presentation and negotiation skills.
  
• Strong analytical mindset and ability to assess client business objectives to propose tailored solutions.
  
• Proficient in CRM and sales management tools (e.g. HubSpot Zoho CRM Pipedrive).