Azure Cloud Devops Module Lead
Job Summary
L1 Support Engineer
Provides first-line operational support across the OSDU platform applications and services focusing on triage incident handling and resolving or escalating issues across a microservices-based environment.
Core skills
Solid understanding of microservices architecture and how distributed services interact
Familiarity with authentication and authorisation concepts (OAuth 2.0 tokens identity flows)
Python for scripting diagnostics and basic troubleshooting
A developer background or hands-on coding exposure which helps with investigating issues at a deeper level Responsibilities
Act as first point of contact for incidents and support requests
Triage diagnose and resolve issues where possible escalating to L2/L3 when needed
Monitor platform health and respond to alerts
Document issues resolutions and known workarounds
Work as part of a distributed offshore support team
Nice to have
Familiarity with the OSDU data platform and energy/subsurface domain
Experience with logging and observability tooling (e.g. Azure Monitor Log Analytics)
Exposure to API troubleshooting (REST Postman status code analysis)
Understanding of cloud platforms ideally Azure
Also there is one more profile we have in discussion for a Full-Stack developer role. Please check with PMG if we have any suitable resource for below skillset.
Full-Stack Developer
Supports and extends a portfolio of applications across the OSDU platform spanning bug fixing ongoing support and feature development.
Applications in scope
Ops Tool operational tooling for the OSDU platform (React front end JavaScript)
GCZ Admin UI administration interface for GCZ (React front end JavaScript)
GCZ Proxy proxy service handling basic authentication towards ArcGIS Online Core skills
Front end: React JavaScript
Backend: with experience integrating against OSDU core services
Comfortable working full-stack across UI API and service-layer components Responsibilities
Provide ongoing support and troubleshooting across the application portfolio
Diagnose and resolve bugs in both front-end and back-end code
Develop new features in line with platform and business requirements
Work effectively as part of a distributed offshore delivery team
Nice to have
Familiarity with the OSDU data platform and subsurface/energy domain
Experience with ArcGIS Online or GIS integrations
Understanding of authentication patterns (OAuth 2.0 basic auth proxying)
Total Experience Expected: 04-06 years
Qualifications :
L1 Support Engineer
Additional Information :
At our organization we are committed to fighting against all forms of discrimination. We foster a work environment that is inclusive and respectful of all differences.
All of our positions are open to people with disabilities.
Remote Work :
No
Employment Type :
Full-time
About Company
Sopra Steria, a major Tech player in Europe with 52,000* employees in nearly 30 countries, is recognised for its consulting, digital services and solutions. It helps its clients drive their digital transformation and obtain tangible and sustainable benefits. The Group provides end-to- ... View more