Sr Software Engineer Cloud Platform—Kubernetes, Hyperscalers & Distributed Systems

What you get to do in this role:

• You will design build and operate components of our Kubernetes platform and its core subsystems owning a well-scoped area end to end.
• You will write and review a lot of Gocontrollers operators platform services and the automation around them.
• You will take a defined problem with open design questions and drive it to a working production-ready answer checking in on direction rather than needing it handed to you.
• You will help operate what the team builds: on-call incident investigation and the follow-up work that stops the same failure twice.
• You will contribute to how workloads run on the platform working with the teams that depend on it.
• You will work on a platform that serves regulated markets where compliance constraints including FedRAMP shape design choices.

Qualifications :

To be successful in this role you have:

• Already built and shipped Kubernetes infrastructure or platform components in production. A smaller scope than a whole platform is fine but it needs to be something you designed and owned not something you configured or consumed.
• 5 years building production software with real experience running workloads on Kubernetes and debugging them when they misbehave.
• Solid programming skills in Go or strong systems-language skills and a clear willingness to work primarily in Go.
• Working experience with at least one major hyperscaler (AWS Azure GCP) including its core compute networking and IAM primitives.
• Comfort with containers CI/CD and GitOps-based delivery and infrastructure-as-code.
• Curiosity about how AI changes platform engineeringusing AI-powered tooling automating operational work or thinking about what it means for how infrastructure is built and run.

It also helps if you have:

• Experience building Kubernetes controllers or operators with the operator pattern.
• Exposure to container networking (CNI) service mesh or workload identity and mTLS.
• Experience with secrets management certificate lifecycle or similar core platform subsystems.
• Experience with observability toolingmetrics tracing and SLOs.
• Experience with managed Kubernetes (EKS/AKS/GKE) Terraform or Crossplane.

Additional Information :

Work Personas

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Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation national origin age disability gender identity  veteran status or any other category protected by addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. 

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance. 

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. 

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Remote Work :

No

Employment Type :

Full-time