Associate Manager Business Process SolutionsLMAInsurance BPS

Job Description:

Essential JobFunction: -

• Analysebusiness systems and functions;assistsinidentifyingclient requirements and providesappropriate documentationfor contract and pricing propositions.

• Supervises the development of scope of services and requirements definitions. Assign structures and supervises team deliverables to meet project schedules.

• Serves as technical resource for client(s) and/or responds and resolves issues andassistsin re-evaluating priorities.

• Evaluates current internal processes andmaintainscurrency with industry trends and forecasts. Recommends approved modifications and/or new processes tomaintaincompetitiveness in the industry.

• Identifiesadditionalproduct/services opportunities in client organization and follows up with business development team.

• Recommends and/orinitiatestheselectionand hiring of employees. Trains and evaluates employees to enhance their performance development and work product. Addresses performance issues and make recommendations for personnel actions. Makes recommendations for salaryincreasetransfers and terminations to manager.

• Works in conjunction with the business development team inrepresentingcompanys outsourcing capabilities to potential clients. Accompanies sales team to client sitesaidsin pre-sale inquiries andassistsin client evaluation.

EducationQualification: -

• Bachelors degree or equivalent combination of education and experience

• Bachelors degree in business administration information technology computertechnologyor related field preferred

Work Experience &KeyCompetencies: -

• People Management experience is must.
• Eightor more years of business process outsourcing consulting or systems implementation experience

• Two or more years of leadership experience

• Experience working with business processes

• Experience working with information technology applications and infrastructure

• Experience working with application delivery managementstructuresand reporting procedures

• Experience working with integrating applications

• UK Insurance Experiencewould be an advantage

Should be capable of:

• Review and assess Business Requirements and Determine Scope of Project

• Ensure Process Excellence

• Drive and implement Process Automation

• Estimate Resource Requirement and Recruit Resources as per requirement

• SLA Management and Preparation of P&L

• Client Co-ordination and Management and People Management

• Ensure Business unit profitability

• Prepare andmaintainDaily Weekly and Monthly reports

• Ensureappropriate documentationpreparation and control

• Ensure adequate access control and compliance of ISMS Policy

• Conduct Project Management Reviews and Analysis

• Organize Training for new recruits and continual Process Refresher Training

• Facilitate data for Senior Management Review

• Contribute towards Business Development where applicable

• Managing & motivating the team towards a common goal and keep them focused

• Engendering trust and commitment and build relationships with staff and clients

• Ensuring ongoing coaching of team members and ensure personal development plans are in place for all team leaders and members

• Managing the quality control process within the team ensure adherence to quality concepts and drive a process of continuous improvement in quality

OtherSkillRequirement: -

• Presentation skills

• Analytical and business process development skills

• Communication skills

• Human relations skills to select develop mentordisciplineand reward employees

• Ability to define specific solutions within an abstract environment

• Ability to develop and apply business and management consulting applications and services

• Willingness to travel

• Able to work in officeenvironment

At DXC Technology we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing productivity individual work styles and life circumstances. Were committed to fostering an inclusive environment where everyone can thrive.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services such as false websites or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process nor ask a job seeker to purchase IT or other equipment on our information on employment scams is availablehere.