AM Sales Operations

Thales is a global technology leader trusted by governments institutions and enterprises to tackle their most demanding challenges. From quantum applications and artificial intelligence to cybersecurity and 6G innovation our solutions empower critical decisions rooted in human intelligence. Operating at the forefront of aerospace and space cybersecurity and digital identity were driven by a mission to build a future we can all trust.

MISSIONS & RESPONSIBILITIES

Sales Execution
-Builds order intake ambition
-Assigns order intake targets to accounts and sales resources
-Implements and coordinates sales forecasting planning and budgeting processes with Head of Sales and Account Managers
-Ensures the development of Account plans
-Maintains regular check-ins with BL Sales Managers to review closing plan (especially for Must Win opportunities)
-Supports Marketing in lead qualification and pipeline growth programs
-Supports the Sales & Operations planning process (workload capacity)

Reporting & Performance Analysis
-Provides order intake forecasts per GBU/BL (if in GBU) or per country/account (if in Destination)
-Performs recurring sales reporting (i.e. MOIR BOR OI Rally)
-Measures sales efficiency by monitoring win rate profitability of order Intake (GMOI) and sales expense ratio (Revenue over JF02 function costs)
-Proposes assignment of sales awards to maximize order intake

Operations Management
-Continuously improves sales efficiency
-Drives the improvement of sales capabilities and performance of the accounts
-Proactively identifies CRM platform improvements
-Helps with the identification of sales talents and supports process
-Facilitates on-boarding of new sales resources

Data Stewardship
-Ensures customer data integrity
-Ensures that sales data for the opportunities & accounts is updated and accurate

KEY DELIVERABLES
-Delivery of sales execution plans
-Delivery of sales reports and performance analyses as required
-Data accuracy

KEY INTERACTIONS
-Head of Sales
-Sales Managers
-Account Managers
-Other members of the Account teams
-Marketing (Segment PLMs)
-Human Resources
-Finance

SKILLS & EXPERIENCE REQUIRED
Skills
-Business analytics
-Operations planning
-Advanced knowledge of Excel & CRM tools
-Fluent in English
-Works across different job families
-Business issue identification and mitigation

Experience
-Experience as Sales manager finance and controlling or quality management

Leadership
-Think Big: Systematically builds an OI ambition that exceeds committed budget
-Make It Happen: Systematically proposes next best actions
-Together: Enables others to succeed

KPIs
-OI forecast accuracy (ideally /- 3%)
-Sales Expense Ratio
-Data quality (pipeline customer related data opportunities)

At Thales were committed to fostering a workplace where respect trust collaboration and passion drive everything we do. Here youll feel empowered to bring your best self thrive in a supportive culture and love the work you do. Join us and be part of a team reimagining technology to create solutions that truly make a difference for a safer greener and more inclusive world.