AI Outcomes Manager, India

Glean

Job Location:

Bengaluru - India

Monthly Salary: Not Disclosed

Posted on: 26 days ago

Vacancies: 1 Vacancy

Job Summary

About Glean:

Glean is the Work AI platform that helps everyone work smarter with AI. What began as the industrys most advanced enterprise search has evolved into a full-scale Work AI ecosystem powering intelligent Search an AI Assistant and scalable AI agents on one secure open platform. With over 100 enterprise SaaS connectors flexible LLM choice and robust APIs Glean gives organizations the infrastructure to govern scale and customize AI across their entire business - without vendor lock-in or costly implementation cycles.

At its core Glean is redefining how enterprises find use and act on knowledge. Its Enterprise Graph and Personal Knowledge Graph map the relationships between people content and activity delivering deeply personalized context-aware responses for every employee. This foundation powers Gleans agentic capabilities - AI agents that automate real work across teams by accessing the industrys broadest range of data: enterprise and world structured and unstructured historical and real-time. The result: measurable business impact through faster onboarding hours of productivity gained each week and smarter safer decisions at every level.

Recognized by Fast Company as one of the Worlds Most Innovative Companies (Top 10 2025) by CNBCs Disruptor 50 Bloombergs AI Startups to Watch (2026) Forbes AI 50 and Gartners Tech Innovators in Agentic AI Glean continues to accelerate its global impact. With customers across 50 industries and 1000 employees in more than 25 countries were helping the worlds largest organizations make every employee AI-fluent and turning the superintelligent enterprise from concept into reality.

If youre excited to shape how the world works youll help build systems used daily across Microsoft Teams Zoom ServiceNow Zendesk GitHub and many more - deeply embedded where people get things done. Youll ship agentic capabilities on an open extensible stack with the craft and care required for enterprise trust as we bring Work AI to every employee in every company.

About the Role:

Glean is seeking a talented AI Outcomes Manager to join our rapidly expanding team. The AI Outcomes Manager will play a crucial role in transforming how every department works with the power of Glean. They will work closely with executives and end users combining business acumen product sense and prompting skills to help them transform into an AI-native enterprise.

You will:

Partner with executive sponsors and end users to identify highimpact use cases and turn them into measurable business outcomes on Glean.
Lead strategic reviews and advise customers on their AI roadmap ensuring they get the most value from Gleans platform.
Translate business needs into clear problem statements success metrics and practical AI solutions; collaborate with Product and R&D to shape priorities.
Conduct discovery workshops scope pilots and guide rollouts driving breadth and depth of adoption of the Glean platform.
Design and build AI agents with and for customers including rethinking and redesigning underlying business processes to maximize impact and usability.
Proactively identify expansion opportunities and drive engagement across teams and functions.

About you:

8 years of professional experience in roles that blend business and technology (e.g. product analytics data engineering solutions) with a consultative customerfacing approach.
Strong problemsolving and communication skills; comfortable working with stakeholders from ICs to executives and tailoring messages to different audiences.
Demonstrated ability to craft effective prompts and guide AI agents for real customer or business workflows; youve shipped outcomes not just demos.
Understanding of what current LLMs can and cannot do; able to set expectations and steer towards reliable safe costeffective solutions.
Product sense and user empathyyou can spot highvalue applications of AI across diverse job functions and design clear guided experiences.
Handson experience with modern AI platforms and tools (e.g. OpenAI Claude Mistral Cohere or similar) with enough technical depth to work with engineers without needing to be on the critical path for writing production code.
Good to have:
- Prior experience in customerfacing consultative roles (solutions support product management) and comfort presenting to senior leaders.
- Exposure to evaluating AI outcomes (e.g. defining success criteria using sample tasks reviewing results) and iterating for quality latency and cost.
- Ability to analyze usage signals and customer feedback to inform roadmap and drive adoption.

Location:

This role is hybrid (3-4 days a week in our Bangalore office)

Compensation & Benefits:

Compensation offered will be determined by factors such as location level job-related knowledge skills and experience. Certain roles may be eligible for variable compensation equity and benefits.

We are a diverse bunch of people and we want to continue to attract and retain a diverse range of people into our organization. Were committed to an inclusive and diverse company. We do not discriminate based on gender ethnicity sexual orientation religion civil or family status age disability or race.

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AI-First Mindset at Glean:

At Glean AI fluency is core to how we work and were committed to ensuring every new hire feels confident integrating AI into their everyday work. As part of the interview process youll complete a brief AI-focused exercise or discussion so we can understand how you think about design and use AI to drive impact in your role. Feel free to reference any tools platforms or workflows you use today prior Glean experience isnt required.

Global Data Privacy Notice for Job Candidates and Applicants:

Depending on your location the General Data Protection Regulation (GDPR) California Consumer Privacy Act (CCPA) or other privacy laws may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available in our . By submitting your application you are agreeing to our use and processing of your data as applicants and their applications are subject to arbitration of disputes as outlined in our Applicant Arbitration Agreement.

By clicking Submit Application I confirm that I have read the Global Data Privacy Notice and the Applicant Arbitration Agreement and I agree to the terms.

Required Experience:

Manager

About Glean:Glean is the Work AI platform that helps everyone work smarter with AI. What began as the industrys most advanced enterprise search has evolved into a full-scale Work AI ecosystem powering intelligent Search an AI Assistant and scalable AI agents on one secure open platform. With over 10...