Help Desk Jobs in Hyderabad

This is a remote position. Position Summary Lead a team of Support Engineers Help Desk Technicians and Service Desk Analysts. Serve as the highest escalation point for complex technical incidents. Remain hands-on with Microsoft 365 Azure Active Directory End User Computing Cloud P...

Role SummaryWe are seeking a seasoned highly organized Senior Revenue Cycle Specialist to join our SWAT / Level 3 (L-3) support team the most senior tier of our revenue cycle operation. This team owns the resolution of complex escalated billing issues across the entire client base including account...

Role SummaryWe are seeking a seasoned highly organized Senior Revenue Cycle Specialist to join our SWAT / Level 3 (L-3) support team the most senior tier of our revenue cycle operation. This team owns the resolution of complex escalated billing issues across the entire client base including account...

Role Overview Responsible for building dashboards (xBR dashboard SA dash Performance) WBR deck creation/support weekly deal lists MBR / QBR data packs. Support activation & realization reporting (SFDC) assist Genesis on activation metrics prepare WBR/RTBR/QBR data packs and decks handle SFDC hygiene...

Role Overview The IT Support Engineer will serve in a generalist capacity supporting all IT systems and services across the organization. This role is responsible for ensuring operational stability reliability and security for both India-based offices and global locations. The ideal candidate will p...

Provide remote technical support to clients through Salesforce phone email and chat meeting required online hours and following established procedures to resolve or escalate issues. Focus on first-time resolution through analysis investigation documentation review and troubleshooting.Responsibilitie...

About UsLocation - Hyderabad IndiaDepartment - Product R&DLevel - Support RoleWorking Pattern - Work from office.Benefits -Benefits at IdeagenSalary - this will be discussed at the next stage of the process if you do have any questions please feel free to reach out! The Customer Success Engineer (Ti...

DescriptionRole Purpose: Attend to walk-in customers visiting the HFD. Liaise with respective dept. to ensure TAT is maintained as per HF Policy Maintain MIS to ensure 100% Service Quality.Key Accountabilities of the roleMaintain accurate log for the walk-in customers Ensure TAT is adhered to and wh...

Customer Service Executive - HyderabadWe are seeking a dedicated Customer Service Executive to join our dynamic team in this pivotal role you will be the frontline representative of our company ensuring exceptional service delivery and maintaining customer satisfaction. The ideal candidate will be...

Role Descriptions: IT ISService Desk Essential Skills: Good verbal and written communications skillsMust be able to enunciate clearly over the telephoneMust be able to interpret a customers needs communicate clearly and concisely via e-mail have outstanding customer service skills excellent troubles...