Customer Experience (CX) Jobs in India

The Senior Executive GDS role is critical for maintaining business-as-usual (BAU) operations and ensuring the timely accurate and compliant execution of GDS-related activities. The role involves handling BAU cases using Amadeus and Galileo managing complex ticketing scenarios and supporting seamles...

The Conversational AI Delivery Manager is responsible for overseeing the end-to-end delivery of Conversational AI projects (chatbots and voicebots) from implementation to continuous improvement. This role ensures that all projects are executed in alignment with quality standards technical requireme...

We are seeking an experienced Full-Stack Software Developer with a minimum of 3 years experience post study to join our Software R&D architecture team focusing on designingdeveloping and optimizing shared microservices while also contributing to front-end development with . The role involves buildi...

Key ResponsibilitiesConduct business analysis to understand customer needs processes and pain points.Map end-to-end customer journeys user flows and personas to identify experience gaps.Translate business requirements into CX/UX functional specifications and solution designs.Facilitate workshops for...

Summary The Senior SAP ECPayroll Configuration Analyst is responsible for designing developing and implementing the EC Payroll cloud solution for Foundever. We are seeking an experienced SAP SuccessFactors Employee Central Payroll Consultant with specialized knowledge in payroll. The ideal candidate...

The Senior SAP ABAP Developer of EC Payroll is responsible for designing developing and implementing innovative EC Payroll cloud solution for Foundever. You will translate business requirements into precise technical specifications and collaborate with cross-functional teams to work toward the succ...

About I Will Solicitors Ltd:I Will Solicitors Ltd is a subsidiary of Wahed. It specialises in the field of private client work (Wills inheritance tax planning probate trusts Court of Protection and related work). I Will Solicitors Ltd is regulated by the Solicitors Regulation Authority and are dedic...

Line of ServiceAdvisoryIndustry/SectorNot ApplicableSpecialismSAPManagement LevelDirectorJob Description & SummaryAt PwC our people in customer consulting specialise in providing consulting services focused on customer-related strategies and initiatives. These individuals analyse client needs develo...

About the Role:Grade Level (for internal use):11The Team:Customer Experience a core capability within Market Intelligence collaborates closely with theRevenueorganization to deliverdifferentiatedcustomer experience. This group supports our sales teams and business units by overseeing customer succes...

Join a Team Thats Passionate About Making Lives Better!At Bill Gosling Outsourcing we believe that success starts with an amazing team. We are a global leader in outsourcing solutions we focus on making lives better one connection at a time. We provide tailored solutions to businesses around the glo...

Line of ServiceAdvisoryIndustry/SectorNot ApplicableSpecialismManaged ServicesManagement LevelDirectorJob Description & SummaryAt PwC our people in strategy consulting focus on providing strategic guidance and insights to organisations. They analyse market trends assess business performance and deve...

Join our Team as a Billing Customer Experience AnalystLocation: GurgaonHours: UK ShiftAbout the role:Join our dynamic team at Onecom Technology and play a pivotal role in ensuring exceptional customer satisfaction through accurate timely and reconcilable billing. As a Billing Customer Experience Ana...

We are seeking a dynamic and results-driven professional to manage the customers within our Cold Chain Logistics business. This role demands end-to-end ownership of customer relationships operational execution and financial accountability ensuring seamless service delivery and customer satisfaction....

At EY youll have the chance to build a career as unique as you are with the global scale support inclusive culture and technology to become the best version of you. And were counting on your unique voice and perspective to help EY become even better too. Join us and build an exceptional experience f...

At Dow we believe in putting people first and were passionate about delivering integrity respect and safety to our customers our employees and the planet.Our people are at the heart of our solutions. They reflect the communities we live in and the world where we do business. Their diversity is our s...

Job SummaryWe are seeking a Principal AI Engineer to spearhead the technical vision architecture and development of our next-generation autonomous AI this high-impact role you will build goal-driven agents capable of complex reasoning planning and learning for our Customer Experience and Go-To-Mark...

About UsExotel is a leading provider of AI transformation to enterprises for customer engagement and experience. With over 20 billion annual conversations across Omni channel voice agents and bots Exotel is trusted by more than 7000 clients worldwide spanning industries such as BFSI Logistics Consum...

Location: Gurugram/MumbaiAbout ExotelExotel is a leading provider of AI transformation to enterprises for customer engagement and experience. With over 20 billion annual conversations across Omni channel voice agents and bots Exotel is trusted by more than 7000 clients worldwide spanning industries...

About ExotelExotel is a leading provider of AI transformation to enterprises for customer engagement and experience. With over 20 billion annual conversations across Omni channel voice agents and bots Exotel is trusted by more than 7000 clients worldwide spanning industries such as BFSI Logistics Co...

Job SummaryThe End-to-End Record to Report (R2R) Global Process Owner (GPO) is accountable for designing owning and continuously improving NIQs global R2R process landscapespanning accounting policy through consolidated reporting and close. The role ensures data accuracy consistency and compliance w...