INDirector-FS Strategy & Ops Financial Services Advisory-Gurgaon

Job Description & Summary:

We are seeking high-performing Managers and Senior Managers to lead engagements within our Intelligent Business Transformation FS practice focused on the domestic Financial Services sector.

In this role you will drive end-to-end delivery of strategic and operational transformation programs for leading banks NBFCs and financial intermediaries. You will be responsible for owning client relationships managing complex workstreams shaping solutions and developing teams in a high-impact consulting environment.

Responsibilities:

Client Leadership & Delivery Ownership

Lead large-scale strategy transformation and operating model engagements in the BFSI sector.

Own client relationships with senior stakeholders (CXO-1 / CXO-2 level) and act as the primary point of contact.

Translating client needs into structured problem statements solution approaches and execution roadmaps.

Review and enhance client deliverables including strategies business cases TOMs process designs and performance improvement insights.

Drive workshops design sessions and governance forums with senior leadership teams.

Strategic & Operational Problem-Solving

Lead assessments of business models cost structures processes and enterprise performance across retail MSME and corporate banking and NBFCs.

Shape strategic recommendations relating to growth customer strategy product expansion digital strategy organizational redesign and large transformation programs.

Oversee operating model design transformation blueprinting regulatory impact analysis and implementation planning.

Support clients in executing transformation initiatives ensuring progress against milestones and KPIs.

Project & Program Management

Manage multiple concurrent engagements or large multi-workstream programs.

Drive project governance issue resolution risk management stakeholder alignment and reporting.

Ensure delivery excellence adherence to timelines and quality assurance of all outputs.

For Senior Managers: Oversee project economics pricing staffing profitability and commercial management.

People Leadership & Team Development

Coach mentor and develop team members across consulting skills analysis and client delivery.

Guide Consultants/Sr. Consultants in structuring analyses preparing deliverables and managing workstreams.

Build a collaborative and high-performance team culture.

Practice Development & Thought Leadership

Develop sector-specific frameworks methodologies assets benchmarks and points of view.

Support business development efforts including proposal shaping solutioning and client pitches.

Contribute to building a strong FS practice through recruiting training and capability building.

Mandatory skill sets:

experience in management consulting strategy operations or transformation roles within BFSI.

Proven track record in leading strategy operating model digital transformation or performance improvement engagements.

Experience working with banks NBFCs capital markets entities fintechs or BFSI-focused consulting practices.

Demonstrated leadership in managing client-facing teams and delivering end-to-end consulting projects.

Core Consulting & Leadership Skills

Strong structured problem-solving capability and ability to foster hypothesis-driven analysis.

Ability to synthesize insights into clear recommendations and compelling client narratives.

Proficiency in project/program management including governance risk management and financials.

Strong capability to manage ambiguity and drive clarity in complex multi-stakeholder environments.

Executive presence and strong communication skills suitable for senior stakeholder interactions.

Preferred skill sets:

NA

Years of experience required:

12yrs

Education qualification:

Bachelors degree from a top-tier institution;

MBA or equivalent post-graduate qualification from top-tier institutes preferred.