Customer Experience Capability Owner Jobs in India

The Office of the CEO Escalation Agent is the trusted owner of clients most sensitive complex and high-visibility customer escalations. You will resolve high-risk customer issues end-to-end communicate with empathy and precision and turn recurring pain points into operational and product improvement...

About the job Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco our investors include Benchmark General Catalyst Peter Thiel Adam DAngelo Larry Summers and Jack Dorsey. Position: Customer Experience Operations (India) Type: Contract Com...

About the job Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco our investors include Benchmark General Catalyst Peter Thiel Adam DAngelo Larry Summers and Jack Dorsey. Position: Customer Experience Operations (India) Type: Contract Com...

Impex – JD: Brand Marketing & CX Page 1Head of Brand Marketing & Customer Experience (India & GCC)Grade Senior leadershipLocation Bangalore with travel to Kerala and GCC (25% of the time)Reports to Global Chief Marketing OfficerBrands Impex Delici ElkitchDirect reports Senior Brand Manager; Social M...

At Iron Mountain we know that work when done well makes a positive impact for our customers our employees and our planet. Thats why we need smart committed people to join us. Whether youre looking to start your career or make a change talk to us and see how you can elevate the power of your work at...

Maersk is a global leader in integrated logistics and have been industry pioneers for over a century. Through innovation and transformation we are redefining the boundaries of possibility continuously setting new standards for efficiency sustainability and excellence.At Maersk we believe in the powe...

Job Description Customer Experience AgentIn this role you will be challenged to own and manage the full customer experience. This includes proactively monitoring and managing the end-to-end shipment cycle in compliance with company procedures to ensure that the cargo is transported as per the transp...

Amazons Relay Operations Center (ROC) is the execution backbone of North Americas middle-mile transportation networkmanaging tens of millions of loads annually across a vast asset base. As we deploy an ambitious automation program that will fundamentally transform how carriers and drivers interact w...

OverviewThe Security Customer Experience Engineer is a highly customer-connected engineering role within Microsoft Security focused on the Microsoft Defender portfolio. This role carries end-to-end ownership of high-impact mission-critical customer escalations ensuring not only timely resolution but...

OverviewMission Critical Services for Microsoft Security Cloud (MCSfMSC) helps enterprise customers maximize the reliability resilience and business value of their Microsoft security investments. The team provides proactive technical guidance and coordinated support across Microsofts security cloud...

OverviewCapacity Operations Team within Azure Fleet Platform is responsible for connecting customer demand with infrastructure supply across Microsofts global cloud footprint. The team enables reliable scalable and predictable cloud capacity for Azure and other Microsoft cloud services by driving ca...

OverviewEvery minute of every day customers stake their entire business and reputation on Microsoft Cloud. The Azure Engineering Operations (EngOps) team believes that when we meet our high standards for quality and reliability our customers win. If we falter our customers fail their end-customers....

OverviewThe Customer Value Creation (CVC) organization is a foundational part of Microsoft Securitys mission to make the world a safer place through realizing the power of Agentic Security Solutions. We anticipate and solve customer support needs by amplifying the voice of the customer within engine...

APM TerminalsCustomer Experience includes roles that provide services to customers once they are onboarded in the Maersk environment. Activities may include the following (but are not limited to):- Customer channel management- Case Management- Customer onboarding and relationship management- Contrac...

About the role:As a Customer Experience Executive youll ensure customers have a smooth and positive journey with our products and services. Youll interact with customers resolve queries provide tailored solutions and help them get the most out of our offerings.What you will do:Provide high-quality s...

1) Job PurposeSupport Dealers / fabricators in execution of customer orders on time ensuring maximum customer satisfactionQuality check at different stages of order processing from order confirmation to handover to ensure quality products are delivered to end customerAssistance in Building Capacity...

DescriptionJob Title: Director of Customer Experience DesignLocation: Pune India (Hybrid)Permanent - Full TimeAbout Us: Cyncly is a global technology powerhouse with 2400 employees and 70000 customers across 100 countries. Cyncly transforms the way customizable products and spaces are imagined desig...

Customer Experience Lead CWC GurugramDescription -The Customer Welcome Centres (CWCs) are the epicenter of HPs executive engagement strategy.As a Customer Experience Lead you are responsible for planning and managing the customer briefings and events at the Gurugram Customer Welcome Centre. Youll wo...

Owns and manages the customer experience of small/mid-sized customers(Essential Services Customers). Has responsibility for the end to endcustomer experience in compliance with all company procedures.Maersk is a global leader in integrated logistics and have been industry pioneers for over a century...

The Customer Experience Manager is responsible for leading and scaling contact center operations within the GSC ensuring alignment with business strategy and delivering high-quality customer outcomes. The role drives operational performance organizational capability and customer experience strategy...