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Lead Logistics Customer Experience and Operations Specialist

Maersk


Job Location:

Airoli - India

Monthly Salary: Not provided by the employer
Posted: 29 September 2026 (2 days ago)
Application Deadline: 27 December 2026
Vacancies: 1 Vacancy

Job Summary

Owns and manages the customer experience of small/mid-sized customers
(Essential Services Customers). Has responsibility for the end to end
customer experience in compliance with all company procedures.

Maersk is a global leader in integrated logistics and have been industry pioneers for over a century. Through innovation and transformation we are redefining the boundaries of possibility continuously setting new standards for efficiency sustainability and excellence.

At Maersk we believe in the power of diversity collaboration and continuous learning and we work hard to ensure that the people in our organization reflect and understand the customers we exist to serve.

With over 100000 employees across 130 countries we work together to shape the future of global trade and logistics.

Join us as we harness cutting-edge technologies and unlock opportunities on a global scale. Together lets sail towards a brighter more sustainable future with Maersk.

Key Responsibilities:

  • Manages the end to end shipment process in compliance with all companyprocedures.

  • Looks after Essential Services customers.

  • Owns all customer issues and facilitates their timely and effective.

  • resolution by engaging relevant internal stakeholders.

What We Offer:

  • Impact: Your work directly contributes to the success of our global operations.

  • Opportunity: Ample opportunities for professional and personal growth.

  • Innovation: Join a forward-thinking team embracing cutting-edge technologies.

  • Global Exposure: Collaborate with diverse colleagues in an international business environment.

  • Work-Life Balance: We value work-life balance and offer flexible working arrangements.

Maersk is committed to a diverse and inclusive workplace and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race colour gender sex age religion creed national origin ancestry citizenship marital status sexual orientation physical or mental disability medical condition pregnancy or parental leave veteran status gender identity genetic information or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website apply for a position or to perform a job please contact us by emailing .


Required Experience:

IC


About Company

Company Logo

Maersk Line is a Danish international container shipping company and the largest operating subsidiary of the Maersk Group, a Danish business conglomerate. It is the world's largest container shipping company by both fleet size and cargo capacity, serving 374 offices in 116 countries

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