Customer Care Team Leader Jobs in Hong Kong

DescriptionAs an Arcadian you already help us deliver world leading sustainable design engineering and consultancy solutions for natural and built assets. You are part of our global business comprising 34000 people in over 30 countries dedicated to improving quality of life.Everyone has an important...

To manage coach develop and monitor the effective performance of a Customer Services team to enable them to achieve targets and KPIs including but not limited to Productivity Quality Adherence and Customer Satisfaction. To lead from the front as a role model for the team promoting colleague engageme...

DescriptionPOSITION SUMMARYEnsure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools cleaning all equipmen...

ResponsibilitiesHandle customer enquiries complaints and escalated cases via the MTR Hotline while providing training guidance and support to team membersOversee daily hotline operations prepare regular reports and handle administrative tasks of the teamNotify the management on sensitive issues or o...

DescriptionAs an Arcadian you already help us deliver world leading sustainable design engineering and consultancy solutions for natural and built assets. You are part of our global business comprising 36000 people in over 70 countries dedicated to improving quality of life.Everyone has an important...

About InvescoAs one of the worlds leading independent global investment firms Invesco is dedicated to rethinking possibilities for our clients. By delivering the combined power of our distinctive investment management capabilities we provide a wide range of investment strategies and vehicles to our...

DescriptionPOSITION SUMMARYEnsure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools cleaning all equipmen...

DescriptionPOSITION SUMMARYPrepare special meals or substitute items. Regulate temperature of ovens broilers grills and roasters. Pull food from freezer storage to thaw in the refrigerator. Ensure proper portion arrangement and food garnish. Maintain food logs. Monitor the quality and quantity of fo...

We are currently seeking Legal Consultant Technology to providemid -long term support for our Fortune 200 client offering remote work arrangement:RequirementsCommon law qualified lawyer with 5-15 years PQEExperienced in drafting/reviewing a wide spectrum of commercial contractsTechnology law experie...

We are currently seeking Legal Consultant Technology to providemid -long term support for our Fortune 200 client offering remote work arrangement:RequirementsCommon law qualified lawyer with 5-15 years PQEExperienced in drafting/reviewing a wide spectrum of commercial contractsTechnology law experie...

GCB 4We are currently seeking a high calibre professional to join our team as a Head of Client Support Service Hong Kong.In this role you will:Support the TFS COO in cultivating a strategic transformative and critical thinking culture across CSS and HK teams while ensuring operational continuity and...

GCB 5We are currently seeking a high calibre professional to join our team as aClient Service Executive.In this role you will:Act as primary point of contact for high net worth or ultra high net worth individual clients externally and clients internally for flow transactional banking elements with t...

Who We Are:Alpaca is a US-headquartered self-clearing broker-dealer and brokerage infrastructure for stocks ETFs options crypto fixed income 24/5 trading and more. Ourrecent Series D funding round brought our total investment to over $320 million fueling our ambitious vision.Amongst our subsidiaries...

RequirementsGrade E / Level 2 / Attained or above in 5 subjects of HKCEE / HKDSE including English and Chinese LanguagesA minimum of 4 years relevant experience preferably gained in customer service industryPositive mindset and ability to work under pressureGood command of both written and spoken En...

Applications are invited for appointment asTenure-Track Assistant Professor in English Literary Studies (Literatures in English and Emerging Technologies) in the School of English(Ref. 534316) to commence on September 1 2026 or as soon as possible thereafter. The appointment will be made on a three-...