Greenwheels Electric Mobility

Job PurposeThe Training Associate is responsible for delivering high-quality training to drivers/customers to ensure they understand company processes platform usage safety standards and performance expectations. The role focuses on onboarding training refresher sessions and continuou

Job PurposeThe Training Associate is responsible for delivering high-quality training to drivers/customers to ensure they understand company processes platform usage safety standards and performance expectations. The role focuses on onboarding training refresher sessions and continuou

Job PurposeThe Customer Support / IRC (Incident Resolution Center) Associate is responsible for handling customer and driver inquiries complaints and incidents across multiple channels. The role ensures timely resolution of issues adherence to SLAs and a positive customer experience w

Job PurposeThe Customer Support / IRC (Incident Resolution Center) Associate is responsible for handling customer and driver inquiries complaints and incidents across multiple channels. The role ensures timely resolution of issues adherence to SLAs and a positive customer experience w

Responsibilities: Customer Follow-Up: Proactively engage with customers through phone calls emails and SMS to ensure timely payment of outstanding and overdue balances while maintaining a professional and customer-focused approach.Issue Resolution: Partner with internal teams to ident

Responsibilities: Customer Follow-Up: Proactively engage with customers through phone calls emails and SMS to ensure timely payment of outstanding and overdue balances while maintaining a professional and customer-focused approach.Issue Resolution: Partner with internal teams to ident

Job PurposeThe Customer Acquisition Associate is responsible for acquiring new customers converting leads into active riders/drivers and supporting revenue growth by promoting the companys mobility and leasing solutions. The role focuses on field and inbound sales customer education o

Job PurposeThe Customer Acquisition Associate is responsible for acquiring new customers converting leads into active riders/drivers and supporting revenue growth by promoting the companys mobility and leasing solutions. The role focuses on field and inbound sales customer education o