Business Analyst

Expect more. Connect more. Be more at Diebold Nixdorf. Our teams automate digitize and transform the way more than 75 million peoplearound the globebank and shop in thishyper-connected consumer-centric world. Join us inconnecting people to commerce in this vital rewardingrole.

About the role:

Join our Retail Software team in Athens and help shape the future of retail. As a Business Analyst youll work with global retail customers to deliver innovative solutions that enhance the in-store experience.

From digital payments and self-checkout to next-generation POS solutions youll contribute to projects that support leading retailers worldwide. Youll collaborate with international teams in a dynamic environment that encourages learning innovation and career growth.

Location: Hybrid Athens Greece (3 days per week in the office).

• Integrating certified Diebold Nixdorf hardware with retail software solutions.
• Developing and customizing software components aligned with architectural standards.
• Implementing VCO and VSS-based solutions to meet customer requirements.
• Analysing functional and technical specifications to support delivery activities.
• Contributing to solution design configuration validation and deployment.
• Troubleshooting technical issues and driving timely resolution.
• Collaborating with global teams to manage escalations and defect resolution.
• Delivering development tasks in line with sprint and release commitments.
• Estimating effort timelines and technical impacts to support project planning.
• Supporting pre-sales initiatives with technical expertise and solution input.
• Communicating progress risks and key updates to stakeholders and management.
• Partnering with cross-functional teams to deliver high-quality customer outcomes.

Essential

• 24 years experience in Business Analysis and/or software development (JavaScript).
• Strong English communication skills both written and spoken.
• Fluency in Greek language
• Experience working with Windows and Linux operating systems.
• Knowledge of incident management processes and issue resolution.
• Experience using Atlassian tools including Jira Confluence and Bitbucket.
• Knowledge of Windows scripting.
• Diploma or equivalent combination of education and relevant experience.

Desired

• Experience with Diebold Nixdorf VCO and VSS solutions including configuration and customization.
• Knowledge of Diebold Nixdorf retail solutions such as Vynamic Cash and ProBase Store.
• C Java OR Angular
• Italian or Spanish language skills.

#LI-Hybrid #LI-PM1