Business Analyst

Expect more. Connect more. Be more at Diebold Nixdorf. Our teams automate digitize and transform the way more than 75 million peoplearound the globebank and shop in thishyper-connected consumer-centric world. Join us inconnecting people to commerce in this vital rewardingrole.

About the role:

The Greece Retail Software team is looking for a Business Analyst to join our Professional Services team in Athens. You will collaborate with global retail clients to enhance in-store experiences using innovative POS solutions.

Our technology supports modern retail concepts such as cashless checkouts digital payments and self-service stores. Youll work in an international dynamic environment with opportunities for collaboration and growth.

As a global leader in retail software we continuously invest in and develop innovative solutions using cutting-edge technologies. Our portfolio includes POS kiosk and data modeling solutions for leading retailers worldwide. Looking ahead we are actively expanding our cloud-based products and services to further enhance and future-proof our customer offerings.

Join a team that combines startup agility with the strength of a global leader where your contribution matters and your career can thrive.

Location: Hybrid - 3 times per week in Office required.

• Integrate certified Diebold Nixdorf hardware with software solutions (e.g. Probase Vynamic Cash)
• Investigate troubleshoot and resolve technical issues
• Coordinate with central teams to escalate and manage defect tickets
• Create and deliver standard installation packages for project deployments
• Customize and implement VCO and VSS-based solutions
• Support pre-sales activities and collaborate with the sales team
• Track and report progress to line management
• Provide business analysis support within assigned functional areas
• Contribute to system design and implementation including requirements configuration testing and deployment
• Maintain clear communication with stakeholders throughout project phases
• Deliver assigned development tasks in line with the agreed release plan and sprint timelines
• Analyse and clarify functional and technical specifications for development activities
• Estimate effort and timelines for assigned tasks contributing to overall project planning and cost estimation
• Proactively communicate progress risks and changes with the team and relevant stakeholders
• Develop customise and integrate software components of moderate to high complexity following architectural standards and technical guidelines
• Collaborate effectively within a software development team maintaining a strong customer focus and delivering high-quality solutions

Must have

• Diploma or equivalent relevant work experience
• 24 years of experience in Business Analysis and/or development (Java C)
• Strong English communication skills (written and spoken)
• Greek language
• Hands-on experience with Windows (7/10) and Linux operating systems
• Experience with incident management processes
• Knowledge of Windows scripting
• Familiarity with Atlassian tools (Confluence Jira Bitbucket)

Nice to have

• DN VCO VSS based solution (customization configuration installation)
• DN Solutions like Vynamic Cash Probase Store
• DN Cash Management systems
• Italian OR Spanish language skills are considered an advantage

#LI-Hybrid #LI-PM1