Equiti Group

Working on ways to automate and improve development and release processes. Perform root cause analysis for production errors. Investigate and resolve technical issues. Develop scripts to automate visualization. Design procedures for system troubleshooting and maintenance. Uses More...

Working on ways to automate and improve development and release processes. Perform root cause analysis for production errors. Investigate and resolve technical issues. Develop scripts to automate visualization. Design procedures for system troubleshooting and maintenance. Uses More...

Identify, isolate, and track bugs throughout testing Review user interfaces for consistency and functionality Interact and effectively communicates with project teams on a technical and non-technical term to determine test scope and acceptance criteria Assist in designing test st More...

Executing of regional media appearances. Promote Equiti brand in the media. Conduct Seminars, webinars and workshops. Executing research activities that includes news, articles, reports, technical reports, economic calendar. Educational and social material. Running workshops, se More...

Maintaining a positive, empathetic, and professional attitude toward customers at all times via email, phone and live chat and social media. Work closely with the Sales department to ensure timely and accurate requests are dealt with. Responding promptly to customer enquiries and More...

Coordinate the analysis and reproduction of User’s issues by the Product Support team, with the involvement of other groups as required. Define and communicate answers and solutions to the Users. Maintain the operational support environment (documentation, case tracking tool More...

Manage KYC account opening for the new and existing clients. Includes a collection of account-specific information recording information via electronic account–opening system, retrieving relevant executed documentation from clients, and compliance regulatory procedures. Colla More...

Provide excellent Partners support service via email and phone Work closely with the Sales department to ensure timely and accurate requests are dealt with. Sending daily notifications or confirmation emails to customers Follow up with the clients and the other departments via ph More...

Monitoring all deposits (Banks, E-Banking, E-Wallets, Cards, Exchange Houses) Monitoring all withdrawals requests (Banks, E-Banking, E-Wallets, Cards, Exchange Houses) Monitoring indemnification requests after necessary approvals. Monitoring urgent Credits to ensure protections o More...

Monitoring and performing the reconciliation of clients’ funds daily. Preparing daily balances reports for all banks and payment solution providers (PSPs). Follow up errors to be corrected and ability to coordinate with relevant departments in the company. Communicate with More...

Processing all deposits transactions through various systems (Banks, E-Banking, E-Wallets, Cards, other PSPs). Processing all withdrawals transactions through various systems (Banks, E-Banking, E-Wallets, Cards, other PSPs). Processing other transactions including (adjustments, in More...

Executing of regional media appearances. Promote Equiti brand in the media. Conduct Seminars, webinars and workshops. Executing research activities that includes: news, articles, reports, technical reports, economic calendar. Educational and social material. Running workshops, s More...

Create test plans for new and existing company’s websites and applications Perform testing of new features and bugfixes Develop automation regression tests Mentor junior members of the team Introduce and adhere to the best QA practices

Communicate effectively with members of the operations team, as well other relevant departments. Gather and document business requirements, provide solutions and suggestions, and translate them to the relevant technology teams. Research and prepare pre-projects documentation. Cre More...

Manage KYC- account opening for the new and existing clients. Includes collection of account – specific information recording information via electronic account – opening system, retrieving relevant executed documentation from clients and compliance regulatory procedures More...

Facilitating workshops, market research and focus groups to develop a strong understanding of customer personas and behaviours as well as insights that will influence product strategy. Analyse application usage, interactions and user feedback to identify issues and oppo More...

Work with project managers to ensure project plans are in place and track project success Work with project managers to create project reports and distribute them to the relevant stakeholders Work with project managers to ensure project management methodologies are being adhered t More...

Provide excellent Partners support service via email and phone Work closely with the Sales department to ensure timely and accurate requests are dealt with. Sending daily notifications or confirmation emails to customers Follow up with the clients and the other departments via ph More...

Processing all deposits transactions through various systems (Banks, E-Banking, E-Wallets, Cards, other PSPs). Processing all withdrawals transactions through various systems (Banks, E-Banking, E-Wallets, Cards, other PSPs). Processing other transactions including (adjustments, in More...

Coordinate the analysis and reproduction of User’s issues by the Product Support team, with the involvement of other groups as required. Define and communicate answers and solutions to the Users. Maintain the operational support environment (documentation, case tracking tool More...