Partners Support Coordinator
Posted on :
03-10-2022
Employer Active
1 Vacancy
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Job Description
Req ID : 1608126
- Provide excellent Partners support service via email and phone
- Work closely with the Sales department to ensure timely and accurate requests are dealt with.
- Sending daily notifications or confirmation emails to customers
- Follow up with the clients and the other departments via phone / emails
- Build a strong relationship with clients to improve the client experience.
- Completing other tasks as assigned by department manager.
- Document filing (including downloading, uploading customer information and documents, or data entering).
- Ensuring Asset Managers and Introducing brokers group set up is achieved.
- Provide assistance with financial transactions together with our Backoffice and finance team.
- Liaise with internal departments to ensure smooth onboarding experience.
- Assist with ad hoc projects as assigned.
- Handle existing clients account maintenance requests.
- Providing correct and adequate information
Employment Type
Full Time
Company Industry
Department / Functional Area
Key Skills
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