Customer Service Jobs in Nairobi

Job Summary: Our Client in the Event management services are looking to hire a Customer Service Assistant to handle complaints provide appropriate solutions for customers handle social media Management and follow up to resolve any issues their customers experienceKey Responsibilities More...

Job PurposeThe Customer Experience Executive is responsible for driving customercentric initiatives to enhance the overall customer experience and satisfaction through actively engaging the customer throughout their lifecycle to ensure the customers needs are met and exceeded.Key R More...

Job purpose: To provide exceptional customer service in order to deliver mutual sustainable profitable growth.Job Summary: The Customer Relationship Officer is charged with responsibility for provision and effective management of assigned accounts and by extension larger Smart Custome More...

Job Summary:The Customer Care executives primary function is to attract customers by fielding inbound inquiries and complaints from customers troubleshooting issues as they arise and maintaining an open line of communication across the organization. The core responsibility is to ensur More...

What we are looking forThis role will be responsible for providing technology support to our clients. The Customer Success Engineer deeply understands our technology and effectively guides customers through the onboarding journey to ensure an amazing and seamless experience. In additi More...

What we are looking forYour mission is to manage our biggest and most customercentric team of all Customer Support. You will manage a team of 10 (and growing) Customer Support Reps to ensure that our customers get a white glove service. This role will need you to deep dive into our Cu More...

Job Description: Our Customer Success Trainee program is designed to equip the trainee with the relevant skills knowledge and exposure required to enable our customers to succeed in using our software solutions. The program is designed to take 3 months. During this period the trainee More...

POSITION Title: Quality AnalystLocation: KenyaPURPOSE OF THIS ROLETo monitor and evaluate customer interactions in all touchpoints for quality assurance purpose.KEY ACCOUNTABILITIES & CONTACTSKey Performance ObjectivesOperations DeliveryTasks1. Monitor and evaluate interactions at More...

POSITION Title: Quality AnalystLocation: KenyaPURPOSE OF THIS ROLETo monitor and evaluate customer interactions in all touchpoints for quality assurance purpose.KEY ACCOUNTABILITIES & CONTACTSKey Performance ObjectivesOperations DeliveryTasks1. Monitor and evaluate interactions at More...

Job Title: Solar Service Technician NairobiIndustry: Solar and EnergyPosition: 2Location: NairobiGross Salary: KESJob Purpose:To carryout repairs of items brought to the workshop communicate to the clients and manage workshop processes.To prepare and facilitate all solar installation More...

Position Title: Head Retail Operations Job Summary:The Retail head will be responsible of managing the operation of the branch network while enhancing its performance to meet firm s objectives.Primary objective of the job function will be to ensure a set retail standard met with More...

The Organization The Alliance of Bioversity International and the International Center for Tropical Agriculture (CIAT) delivers researchbased solutions that harness agricultural biodiversity and sustainably transform food systems to improve people s lives. Alliance solutions address More...

Our client a business enterprise in the home solutions space is looking for a retail team lead. This role will be responsible for overseeing the daytoday operations of the retail department for their home cyber security and heating solutions. This role will provide leadership guidance More...

SALES AND MARKETING MANAGEMENT Put in place annually an approved target market document with complete information on customer segmentation target names products services revenues and profitability.Deliver set targets for deposits risk assets transactions and revenue and the effective More...

Position Title: Head Retail Operations Job Location (country and city): Nairobi KenyaCompensation Offered:Net salary above market rate. Additional benefits Housing transport inpatient medical cover and return air ticket every two years. Family benefit where additional benefits gi More...

The Shift Weighbridge Clerk will ensure smooth operation of the weighbridge facility. They will be responsible for accurately weighing and recording all materials received into the factory and all dispatches out of the factory and ensure compliance with the set weight tolerances inter More...

The Junior Sales Assistant will work closely with the Accounts Manager in overseeing optimum client satisfaction is achieved across all MGA Sales channels.TasksOrder ProcessingBooking of Sales orders of clientsWork closely with the production and logistics teams to make sure orders ar More...

Job Summary:Our client is looking to hire a Barista to prepare and serve hot and cold beverages including various types of coffee and tea.Key responsibilities:Develop a range of creative cocktails and demonstrate barista skills to enhance the overall dining experience for guests.Maint More...

Job Title: Room AttendantPosition Type: FulltimeOur client is seeking to hire a dedicated Room Attendant to join their team. The ideal candidate should possess the following qualifications:As a Room Attendant you will be responsible for ensuring the cleanliness and tidiness of guest r More...

What we are looking forWe are looking for a Business Development Associate with a proactive and ambitious attitude and a ruthless salesfocused mindset to manage the endtoend sales cycle of onboarding of customers onto our Platform. The ideal candidate should be able to communicate cle More...