Junior Sales

The Junior Sales Assistant will work closely with the Accounts Manager in overseeing optimum client satisfaction is achieved across all MGA Sales channels.

Tasks

Order Processing

• Booking of Sales orders of clients
• Work closely with the production and logistics teams to make sure orders are delivered in a timely and efficient manner.
• Maintain accurate and uptodate customer records and sales documentation..
• Ensure a high level of accuracy in processing customer orders.
• Truck order Fulfillment Time : Track the time taken to fulfill and deliver order
• Administrative Tasks: Support both BD and Accounts management in Samples preparation/any other related tasks.

Customer Relationship Management.

• Update all customer information in MGA database/Excel sheets as required.
• Cultivating solid relationships with clients through the provision of exceptional aftersales service.
• Creating a positive onboarding experience for new clients.
• Maintaining an accurate record of all existing and potential clients.
• Responding to client inquiries in a timely and professional manner.
• Ensuring that the correct terms of sale are entered into the client database to prevent avoidable billing issues.

Internal business processes

• Preparation & submission of weekly reports as briefed.
• Perform other related duties as assigned.

Track day to day sales activities.

Requirements

• Bachelors degree in Business Administration or an industryrelated field.
• 1 years proven experience working as a client service coordinator.
• Proficiency in Microsoft ExcelPowerpoint & Word.
• Working knowledge of Customer Relationship Management (CRM).
• The ability to work efficiently under pressure.
• Excellent organizational and time management skills.
• Strong analytical and problemsolving skills.
• Effective communication skills.
• Exceptional customer service skills.
• Team work & goal oriented.