Handle all customer requirements/requests professionally and ensuring high customer satisfaction * Issue tickets and collect deposits or payments * Inform passengers of essential travel information, such as travel times and transportation connections * Make reservations for customers, explain rules and give quotes and fares * Provide customers with accurate information about Royal Jordanian flights, times, dates and ticket prices for requested flights * Inform customers about availability of flights and the best connections if more than one flight is to be booked * Compile daily balanced sales transaction reports * Coordinate with customer services section to solve passenger problems and complaints
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