Network Support Engineer Jobs in Jordan

As a network support engineer, you’ll be responsible for maintaining the systems that allow organisations to function and communicate, both internally and externally, on a daily basis. Depending on your level of responsibility, tasks may include upgrading the company’s More...

You will diagnose and troubleshoot software and hardware problems and help our customers install applications and programs. Technical Support Engineer responsibilities include resolving network issues, configuring operating systems and using remote desktop connections to provide immed More...

Assist Users in Converting to the Systems Being Implemented and Adapting to New Procedures Required by the System Conversion. Develop New Features and Make Documents and Diagrams to Help Providing Better Understanding. Service Monitoring and Database Maintenance. Help Building In More...

What You Will Be Doing Solving complex customer problems that our AI bot was unable to help them with Asking insightful questions that get to the root cause of the customer’s problem Generating solutions using your product knowledge and our knowledge bases Spending 25 More...

Positively represent Microsoft and communicate with corporate customers via email, telephone, Teams while finding solutions for technical problems identified in the Microsoft Cloud. As a member of a team, pursue technical problems in the enterprise space, involving broad and in-dep More...

Responsible for the customer support experience with Microsoft Own, troubleshoot and solve customer technical issues, using collaboration, troubleshooting best practices and transparency within and across teams (e.g., first quality response, swarming, case documentation, customer e More...

You will diagnose and troubleshoot software and hardware problems and help our customers install applications and programs. Technical Support Engineer responsibilities include resolving network issues, configuring operating systems and using remote desktop connections to provide immed More...

Responding to technical support tickets. Contacting clients to find out the nature of the technical or IT issue. Linking to clients computers via remote access. Traveling to clients office or server location. Installing new hardware, software, and networking systems. Diagnosing More...

Scope a customer issue by collecting the relevant facts and investigate the problem by doing your own research and by involving other teams as needed. Consult and collaborate with your immediate peers or colleagues around the world and with management and engineering to resolve ser More...

You will diagnose and troubleshoot software and hardware problems and help our customers install applications and programs. Technical Support Engineer responsibilities include resolving network issues, configuring operating systems and using remote desktop connections to provide immed More...

Installing and configuring client computer systems. Responding to client IT support requests. Meeting with clients to diagnose software, networking, or hardware issues. Providing technical support on-site or via remote-access systems. Offering solutions that meet the needs of th More...

You will diagnose and troubleshoot software and hardware problems and help our customers install applications and programs. Technical Support Engineer responsibilities include resolving network issues, configuring operating systems and using remote desktop connections to provide immed More...

Scope a customer issue by collecting the relevant facts and investigate the problem by doing your own research and by involving other teams as needed. Consult and collaborate with your immediate peers or colleagues around the world and with management and engineering to resolve ser More...

Responsible for the customer support experience with Microsoft Own, troubleshoot and solve customer technical issues, using collaboration, troubleshooting best practices and transparency within and across teams (e.g. swarming) Identify cases that require escalation (either technic More...

Responsible for the customer support experience with Microsoft Own, troubleshoot and solve customer technical issues, using collaboration, troubleshooting best practices and transparency within and across teams (e.g. swarming) Identify cases that require escalation (either technic More...

Customer Management and Issue handling Available to handle Emergency and critical issues while on call roster Stay abreast of on new technology/technical areas and share information about solution to define business requirements and participate in risk analysis Scope, define and More...

Impressing customers by solving complex or new problems Growing your product knowledge, in breadth and depth Digging deep to discover the root causes and solutions of issues - exploring source code, databases, logs, and traces Answering the same questions over and over again Pro More...

Wowing customers by solving new and complex problems proactively. Drawing on your DevOps knowledge and experience and existing knowledge of AWS, Docker, and Kubernetes to discover the root cause of our customers’ most challenging issues. Building on your existing technical c More...

Writing highly detailed troubleshooting articles that are the core of our Knowledge Base. Each day, you will flex your technical skills and writing ability. Making continuous improvements to existing KB articles. Our Concept Graph prioritizes the most important article upgrades and More...

. He/she provides dedicated integration support for all types of merchants. . Develops subject matter expertise in one or more payment services and handles escalations related to those services. . He/she manages high severity incidents till resolution. . He/she can deal with ambiguity More...