Service Desk Manager Jobs in Egypt

Responsiblity: Managing IT staff by recruiting and training employees, communicating job expectations, and monitoring performance. Overseeing the annual IT budget and ensuring cost-effectiveness. Monitoring daily operations, including server hardware, software, and operating syst More...

Our client is on the lookout for an experienced Founding Backend Engineer (Go) to join our team and help us unlock the potential of our data investments. We are looking for someone to create highly performant and robust APIs in Go, design and launch new features from inception to laun More...

Telehealth, fully remote Therapist / Counselor opportunity for part-time or full-time. Bonus OfferedLicensed Therapist / Counselor Details:100% remote workHigh volume of regular client referralsTherapy focused model with zero administrative work5-40 hrs per week - You decide your sche More...

v Job Description Review and ensure that the service is provided in the Information Systems Department in an effective manner that serves the company's goals Ensure that resources are used appropriately according to the needs of the company Ensure that the service is provide More...

Troubleshoot and provide first-level support on Service Desk calls spanning a wide range of applications, systems, and hardware. Create detailed service desk calls in the AskMe (ServiceNow) tool, monitor, chase resolver groups, and keep users informed of progress through the lifecy More...

Responsiblity: Testing and analyzing IT system and software performance. Resolving incoming client and personnel IT queries remotely via email and phone, or at the office. Prioritizing and resolving IT concerns and escalating serious issues to relevant stakeholders. Avoiding ser More...

Responsiblity: Testing and analyzing IT system and software performance. Resolving incoming client and personnel IT queries remotely via email and phone, or at the office. Prioritizing and resolving IT concerns and escalating serious issues to relevant stakeholders. Avoiding ser More...

Provide first-line technical support and issue resolution to end-users via phone, email, or chat Record all customer inquiries and incidents in the ticketing system Troubleshoot hardware and software issues and escalate complex problems to appropriate teams Monitor and manage the More...

Responsibilty: Testing and analyzing IT system and software performance. Resolving incoming client and personnel IT queries remotely via email and phone, or at the office. Prioritizing and resolving IT concerns and escalating serious issues to relevant stakeholders. Avoiding ser More...

Defining and implementing front desk objectives and procedures. Hiring and training staff and managing the shift schedules. Tending to guests' complaints and questions and providing exceptional customer service. Ensuring that the front desk and reception area is kept clean an More...

The ability to work together and cooperate with the work team. Proficiency in oral and written communication skills. Possessing creativity and devising appropriate solutions to problems. Flexibility and ability to face work pressures and challenges. Commercial awareness and understand More...

Responsibilities: Responding to queries on the phone, via email, in person, or through remote access. Offering technical assistance on the delivery, configuration, set up, maintenance, and troubleshooting of computer systems, hardware, and software. Training computer users. Trai More...

Supervising day-to-day operations in the customer service department. Responding to customer service issues in a timely manner. Creating effective customer service procedures, policies, and standards. Developing customer satisfaction goals and coordinating with the team to meet t More...

Responsiblity: Maintaining positive relationships with customers. Identifying customer needs and overseeing service delivery within the business context. Leading the service delivery team, managing conflict, and ensuring the team's processes and tasks are carried out efficien More...

Telehealth, fully remote Therapist / Counselor opportunity for part-time or full-time. Bonus OfferedLicensed Therapist / Counselor Details:100% remote workHigh volume of regular client referralsTherapy focused model with zero administrative work5-40 hrs per week - You decide your sche More...

Results: Lead the business of support (SMA) to increase financial results and customer satisfaction through developing performance measurements on which to monitor progress against key metrics Manage the Support Services in term of P&L Manage the SMA proposal (operationally an More...

The ability to work together and cooperate with the work team. Proficiency in oral and written communication skills. Possessing creativity and devising appropriate solutions to problems. Flexibility and ability to face work pressures and challenges. Commercial awareness and understand More...

The ability to work together and cooperate with the work team. Proficiency in oral and written communication skills. Possessing creativity and devising appropriate solutions to problems. Flexibility and ability to face work pressures and challenges. Commercial awareness and understand More...

Concrete Laborer The ideal candidate for the General Labor position will possess competency in the following areas to perform his/her role in a safe, productive, and effective mannerResponsibilities:Places ConcreteInstalls Form-workPerforms General Labor WorkEffective and safe use of More...

Responsibilty: Maintaining positive relationships with customers. Identifying customer needs and overseeing service delivery within the business context. Leading the service delivery team, managing conflict, and ensuring the team's processes and tasks are carried out efficien More...