IT Service Desk
Posted on :
28-03-2024
Employer Active
1 Vacancy
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Job Description
Req ID : 2671057
- Troubleshoot and provide first-level support on Service Desk calls spanning a wide range of applications, systems, and hardware.
- Create detailed service desk calls in the AskMe (ServiceNow) tool, monitor, chase resolver groups, and keep users informed of progress through the lifecycle of the call, from inception through to resolution.
- Build/rebuild workstations to Givaudan specifications.
- Asset Management, including the deployment and collection of redundant IT equipment and the accurate updating of inventories.
- Provide basic user training for new equipment.
- Assist users with location moves around the site.
- Project work: application and new equipment rollouts, audits,
Employment Type
Full Time
Company Industry
Department / Functional Area
Key Skills
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