Team Lead Customer Care Jobs in Cairo

Job Title: Customer Care Advisor Key Responsibilities Handle inbound and outbound customer calls in a professional and timely manner.Address customer inquiries related to accounts transactions payment plans and technical concerns.Resolve complaints efficiently while ensuring compliance with company...

Oversee daily operations within the contact center ensuring adherence to policies and quality standards.Lead inspire and develop a team of agents to deliver exceptional customer service in Spanish.Analyze performance metrics to identify areas for improvement and implement proactive solutions.Manage...

Position Overview The Project Support Associate supports project performance financial accuracy and operational discipline across active projects. This role serves as an analytical support function for Project Managers and Account Managers by tracking project financials monitoring progress identifyi...

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies helping its clients represent protect and grow their brands. Leveraging a cloud-based infrastructure TaskUs serves clients in the fastest-growing sectors inc...

The American Association for Continuous Education an international organization specializing in providing Continuous Medical Education for healthcare professionals is currently hiring for its Dubai branch (Poly Clinic ).Position: " Clinic Sales Team Leader/ Supervisor "RequirementsRequirements:* Bac...

Alnafitha IT is a leading independent provider of IT services and solutions in Saudi Arabia founded in 1993.As a fully Saudi-owned company we have established ourselves from a startup business to a market leader offering a comprehensive range of IT solutions tailored to meet the unique requirements...

As a Civil Technical Office Team Leader your primary responsibility is to ensure the efficient and effective execution of technical office activities in accordance with project contracts baselines and requirements. You will be a key figure in the coordination communication and performance management...

Key Responsibilities:Oversee daily operations within the contact center ensuring adherence to policies and quality standards.Lead inspire and develop a team of agents to deliver exceptional customer service in Spanish.Analyze performance metrics to identify areas for improvement and implement proact...

Job SummaryAre you ready to be our next Customer Experience Marketing Team Lead-Africa ! IFF is a global leader in flavors fragrances food ingredients and health & biosciences we deliver sustainable innovations that elevate everyday products.Taste: Crafting unique technology-enabled flavor designs t...

Jadeer is hiring a Customer Care Team Leader (Voice Non Voice) on behalf of one of our clients based in Egypt New Cairo. Our client is a leading fintech company operating in the digital payments and consumer finance sector across the Middle East. Through strategic partnerships with major retail and...

* Lead and mentor a team of sales professionals to achieve and exceed sales targets in freight forwarding services (ocean air road customs brokerage etc.).* Drive new business development through proactive outreach networking and leveraging an existing client base.Requirements* Minimum of 5 years of...

Jadeer is hiring a Customer Care Advisor on behalf of one of our clients based in Egypt New Cairo. Our client is a leading fintech company in the digital payments and consumer finance sector across the Middle East. Through partnerships with major retail and e-commerce brands the company delivers inn...

Lead and supervise the customer support team and monitor performance KPIs.Coordinate and support TOFAS online assessment rounds at schools.Oversee social media moderation and handle public inquiries.Manage email and WhatsApp channel communications and ensure timely responses.Develop the communicatio...

Collaboration with sales: Responsible for finding optimal technical solutions to meet the customers needs for non-standard and modernisation cases Ensures clarity on the solutions scope including KONE and possible third-party offerings Participates in customer meetings and answers customers technica...

Amazon one of the worlds leaders in e-commerce is expanding its Retail business and looking for a smart and ambitious Senior Program Manager to join the Mass Vendor Relations team and support the Vendor Success Program to enable new partnerships with vendors and integrate their product portfolios in...

The PST Team Lead is responsible for overseeing and driving the performance of a team of Account Executives managing Talabats longtail restaurant portfolio. This role will ensure the successful engagement growth and retention of accounts through high-impact coaching performance management and operat...

DescriptionYou will lead a team of mostly seniors with very high competitive skills and experience in Building Management System design and execution. People management skills further to rigid and proven experience for above 10 years in the same field is mandatory as you will be leading a team to de...

DescriptionWe are looking for a Principal EBS / Onprem Techno-Functional Consultant who will be responsible of providing consultancy working with customers translating ideas and concepts into implementable supportable designs also have experience in providing technical solutions aligned with Oracle...

Job SummaryWe are seeking a hands-on Creative Team Lead to manage and work closely with our creative team including Graphic Designers Video Editors and Content Creators.This role requires active involvement in design execution creative direction and quality control for both online and offline market...

Job summary The Workshop Team Leader is responsible for overseeing daily repair and maintenance activities in the workshop ensuring timely safe and high-quality work on all fleet vehicles. This role leads technical staff enforces safety protocols and ensures work aligns with maintenance plans. Main...