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* Provide daily support to partner schools and respond to platform inquiries. * Assist in coordinating and supporting online assessments.* Handle emails support tickets and social media messages.* Escalate complex issues when needed.* Support translation and seasonal content/design ta
* Provide daily support to partner schools and respond to platform inquiries. * Assist in coordinating and supporting online assessments.* Handle emails support tickets and social media messages.* Escalate complex issues when needed.* Support translation and seasonal content/design ta
1. Team leadership & junior developmentSupervise guide and mentor junior marketing specialist(s) in day-to-day tasks and career growthDelegate tasks effectively set clear expectations and review work outputFoster a collaborative and high-performance team cultureAct as first point of e
1. Team leadership & junior developmentSupervise guide and mentor junior marketing specialist(s) in day-to-day tasks and career growthDelegate tasks effectively set clear expectations and review work outputFoster a collaborative and high-performance team cultureAct as first point of e
Lead and supervise the customer support team and monitor performance KPIs.Coordinate and support TOFAS online assessment rounds at schools.Oversee social media moderation and handle public inquiries.Manage email and WhatsApp channel communications and ensure timely responses.Develop t
Lead and supervise the customer support team and monitor performance KPIs.Coordinate and support TOFAS online assessment rounds at schools.Oversee social media moderation and handle public inquiries.Manage email and WhatsApp channel communications and ensure timely responses.Develop t
