Service Desk Jobs in Egypt

DescriptionPOSITION SUMMARYProcess all guest checkins verifying guest identity form of payment assigning room and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes document excepti...

  Maintains complete knowledge of and complies with all departmental policies / service procedures /standards. Maintains complete knowledge of correct maintenance and use of equipment. Uses equipment only as Intended.Anticipates guests needs responds promptly and acknowledges all guests however busy...

Operations Management: Oversee daily spa activities ensuring smooth service delivery and adherence to standards. Staff Leadership: Recruit train schedule and motivate spa staff to maintain high performance and morale. Customer Experience: Ensure guests receive exceptional service resolve complaints...

Line of ServiceAdvisoryIndustry/SectorTechnologySpecialismAdvisory - OtherManagement LevelSenior AssociateJob Description & SummaryAt PwC our people in software and product innovation focus on developing cutting-edge software solutions and driving product innovation to meet the evolving needs of cli...

DescriptionPOSITION SUMMARYSupply guests with directions and information regarding property amenities services and hours of operation and local areas of interest and activities. Contact appropriate individual or department (e.g. Bellperson Front Desk Housekeeping Engineering Security/Loss Prevention...

We are excited to invite applications for the position of Spa Supervisor at our luxurious wellness facility located in 6th of October City Egypt. As a Spa Supervisor you will play a crucial role in managing our daytoday operations ensuring exceptional guest experiences and maintaining the highest st...

Sending Pre Arrival email 3 days prior to arrival including offering other services within the resort that is related to the guests purpose of visitDevelop Sales Coaching plans to maximize Vacation Planners productivity and department revenueCompile data for Phone Observations in order to identify b...

Help desk Specialist provides fast and useful technical assistance on computer systems. He will answer queries on basic technical issues and offer advice to solve them.An excellent Help desk specialist must have good technical knowledge and be able to communicate effectively to understand the proble...

Job DescriptionIn this role you will:Use the troubleshooting knowledge and tools required to fix customer issueApproach the customer to get insight on the customer business needs in order to help customers start using all workloads and products acquired with the ultimate goal of increasing workload...

Sr. IT VIP Support providing IT support to CEO Top Management and Board Room preparation with the following responsibilities and qualifications.An excellent Sr. IT VIP Support must have excellent technical knowledge and be able to communicate effectively to understand the problem and explain its sol...

Help desk Specialist provides fast and useful technical assistance on computer systems. He will answer queries on basic technical issues and offer advice to solve them.An excellent Help desk specialist must have good technical knowledge and be able to communicate effectively to understand the proble...

Greet guests warmly and professionally upon arrival.Anticipate and address guest needs and preferences.Build rapport with guests and create a personalized experience.Resolve guest complaints and concerns in a timely and effective manner.Provide information about hotel amenities services and local at...

Closely deal with all requests problems and needs of guests staying at Rixos Hotels Egypt and find solutions to problems focusing on guest satisfaction.Listen attentively to guests to get an effective customeroriented perspective and handle complaints properly.Handle guest complaints and find soluti...

DescriptionPOSITION SUMMARYCheck figures postings and documents for accuracy. Record store access and/or analyze computerized financial information. Control and secure cash and cash equivalents for property according to cash handling policy and procedures. Organize secure and maintain all files and...

To have a full working knowledge and capability to perform all duties and tasks in the assigned Place of Work to the standard set.To ensure that all VIP and Loyalty Program guest are being met upon arrival and offered the best service standards within the ACCOR standardsTo provide courteous professi...

To have a full working knowledge and capability to perform all duties and tasks in the assigned Place of Work to the standard set.To ensure that all VIP and Loyalty Program guest are being met upon arrival and offered the best service standards within the ACCOR standardsTo provide courteous professi...

    Manage and oversee SPA & Wellness operations     Develop the spas standard operating procedures and policies.    Sets a positive example in customer relations.    Interacts with customers to obtain feedback on product quality and service levels.    Addresses customer problems and complaints.    ...

Closely deal with all requests problems and needs of guests staying at the hotel and find solutions to problems focusing on guest satisfaction.Listen attentively to guests to get an effective customeroriented perspective and handle complaints properly.Handle guest complaints and find solutions repor...

EOE/AA/Disabled/VeteransA Spa Supervisor is responsible for managing the spa team and carrying out treatments to deliver an excellent Guest and Member experience while achieving sales revenue targets. What will I be doing As a Spa Supervisor you are responsible for managing the spa team and carrying...

DescriptionPOSITION SUMMARYOur jobs arent just about giving guests a smooth checkin and checkout. Instead we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. Th...