Service Desk Jobs in Egypt

We are excited to invite applications for the position of Spa Supervisor at our luxurious wellness facility located in 6th of October City Egypt. As a Spa Supervisor you will play a crucial role in managing our daytoday operations ensuring exceptional guest experiences and maintaining the highest st...

Helpdesk Specialistprovides fast and useful technical assistance on computer systems as well as answering queries on basic technical issues and offer advice to solve them.An excellent Helpdesk Specialist must have good technical knowledge and be able to communicate effectively to understand the prob...

Sending Pre Arrival email 3 days prior to arrival including offering other services within the resort that is related to the guests purpose of visitDevelop Sales Coaching plans to maximize Vacation Planners productivity and department revenueCompile data for Phone Observations in order to identify b...

Help desk Specialist provides fast and useful technical assistance on computer systems. He will answer queries on basic technical issues and offer advice to solve them.An excellent Help desk specialist must have good technical knowledge and be able to communicate effectively to understand the proble...

Sr. IT VIP Support providing IT support to CEO Top Management and Board Room preparation with the following responsibilities and qualifications.An excellent Sr. IT VIP Support must have excellent technical knowledge and be able to communicate effectively to understand the problem and explain its sol...

Job DescriptionIn this role you will:Use the troubleshooting knowledge and tools required to fix customer issueApproach the customer to get insight on the customer business needs in order to help customers start using all workloads and products acquired with the ultimate goal of increasing workload...

Help desk Specialist provides fast and useful technical assistance on computer systems. He will answer queries on basic technical issues and offer advice to solve them.An excellent Help desk specialist must have good technical knowledge and be able to communicate effectively to understand the proble...

DescriptionPOSITION SUMMARYCheck figures postings and documents for accuracy. Record store access and/or analyze computerized financial information. Control and secure cash and cash equivalents for property according to cash handling policy and procedures. Organize secure and maintain all files and...

Greet guests warmly and professionally upon arrival.Anticipate and address guest needs and preferences.Build rapport with guests and create a personalized experience.Resolve guest complaints and concerns in a timely and effective manner.Provide information about hotel amenities services and local at...

EOE/AA/Disabled/VeteransA Spa Supervisor is responsible for managing the spa team and carrying out treatments to deliver an excellent Guest and Member experience while achieving sales revenue targets. What will I be doing As a Spa Supervisor you are responsible for managing the spa team and carrying...

To have a full working knowledge and capability to perform all duties and tasks in the assigned Place of Work to the standard set.To ensure that all VIP and Loyalty Program guest are being met upon arrival and offered the best service standards within the ACCOR standardsTo provide courteous professi...

To have a full working knowledge and capability to perform all duties and tasks in the assigned Place of Work to the standard set.To ensure that all VIP and Loyalty Program guest are being met upon arrival and offered the best service standards within the ACCOR standardsTo provide courteous professi...

    Manage and oversee SPA & Wellness operations     Develop the spas standard operating procedures and policies.    Sets a positive example in customer relations.    Interacts with customers to obtain feedback on product quality and service levels.    Addresses customer problems and complaints.    ...

Closely deal with all requests problems and needs of guests staying at Rixos Hotels Egypt and find solutions to problems focusing on guest satisfaction.Listen attentively to guests to get an effective customeroriented perspective and handle complaints properly.Handle guest complaints and find soluti...

DescriptionPOSITION SUMMARYOur jobs arent just about giving guests a smooth checkin and checkout. Instead we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. Th...

DescriptionPOSITION SUMMARYOur Spa Specialists play an important role in support of a number of vital Spa functions. At our hotels these associates work to build an experience that is memorable and unique with Spa services on the side. Our Spa Specialists take the initiative and deliver a wide rang...

Closely deal with all requests problems and needs of guests staying at the hotel and find solutions to problems focusing on guest satisfaction.Listen attentively to guests to get an effective customeroriented perspective and handle complaints properly.Handle guest complaints and find solutions repor...

Welcoming guests and visitors in a friendly and professional manner.Handling incoming calls taking messages and directing calls to the appropriate people.Answering questions about the organization its services and local information.Handling paperwork such as filing photocopying and data entry.Schedu...

Key Responsibilities:Greet patients and visitors in a warm and welcoming manner.Answer phone calls respond to inquiries and manage patient bookings.Schedule and confirm appointments using clinic software.Maintain and organize patient records with confidentiality.Coordinate with dental staff to ensur...

Carry out the entry and exit procedures for guests and address any problems they may have during their stay.Perform his/her duty according to the practices operational instructions and procedures identified by the Front Office Manager.Carry out the checkin and checkout procedures.Monitor the VIP COM...