Service Desk Jobs in Egypt

Our client is on the lookout for an experienced Founding Backend Engineer (Go) to join our team and help us unlock the potential of our data investments. We are looking for someone to create highly performant and robust APIs in Go, design and launch new features from inception to laun More...

Telehealth, fully remote Therapist / Counselor opportunity for part-time or full-time. Bonus OfferedLicensed Therapist / Counselor Details:100% remote workHigh volume of regular client referralsTherapy focused model with zero administrative work5-40 hrs per week - You decide your sche More...

v Job Description Review and ensure that the service is provided in the Information Systems Department in an effective manner that serves the company's goals Ensure that resources are used appropriately according to the needs of the company Ensure that the service is provide More...

Troubleshoot and provide first-level support on Service Desk calls spanning a wide range of applications, systems, and hardware. Create detailed service desk calls in the AskMe (ServiceNow) tool, monitor, chase resolver groups, and keep users informed of progress through the lifecy More...

Responsiblity: Testing and analyzing IT system and software performance. Resolving incoming client and personnel IT queries remotely via email and phone, or at the office. Prioritizing and resolving IT concerns and escalating serious issues to relevant stakeholders. Avoiding ser More...

Responsiblity: Testing and analyzing IT system and software performance. Resolving incoming client and personnel IT queries remotely via email and phone, or at the office. Prioritizing and resolving IT concerns and escalating serious issues to relevant stakeholders. Avoiding ser More...

Provide first-line technical support and issue resolution to end-users via phone, email, or chat Record all customer inquiries and incidents in the ticketing system Troubleshoot hardware and software issues and escalate complex problems to appropriate teams Monitor and manage the More...

Responsiblity: Managing IT staff by recruiting and training employees, communicating job expectations, and monitoring performance. Overseeing the annual IT budget and ensuring cost-effectiveness. Monitoring daily operations, including server hardware, software, and operating syst More...

Responsibilty: Testing and analyzing IT system and software performance. Resolving incoming client and personnel IT queries remotely via email and phone, or at the office. Prioritizing and resolving IT concerns and escalating serious issues to relevant stakeholders. Avoiding ser More...

Responsiblity: Delegating and directing service tasks, monitoring the progress of current projects, and managing service team members to ensure the team's objectives and sales goals are met. Handling customer complaints or concerns quickly and professionally to maintain good c More...

Responsibilities: Provide support to office manager for all movement\/office space improvement projects Involved in organizing meetings, conferences, seminars and webinars; organize coffee breaks and lunches during meetings and trainings Support of internal document flow Coordin More...

Delegating and directing service tasks, monitoring the progress of current projects, and managing service team members to ensure the team's objectives and sales goals are met. Handling customer complaints or concerns quickly and professionally to maintain good customer relation More...

Responsibilty: Delegating and directing service tasks, monitoring the progress of current projects, and managing service team members to ensure the team's objectives and sales goals are met. Handling customer complaints or concerns quickly and professionally to maintain good c More...

.Position requires the ability to act as single point of contact for Financial customers with Incident Management Services .Accountable for continuously receiving and handling high volumes of customer calls .Responsible for service requests from customer and resolution of problems; More...

Delegating and directing service tasks, monitoring the progress of current projects, and managing service team members to ensure the team's objectives and sales goals are met. Handling customer complaints or concerns quickly and professionally to maintain good customer relation More...

Delegating and directing service tasks, monitoring the progress of current projects, and managing service team members to ensure the team's objectives and sales goals are met. Handling customer complaints or concerns quickly and professionally to maintain good customer relation More...

Offer consistently professional, friendly, warm and engaging service Give a warm welcome and check in guests taking into account the established SOPs Check out of departing guest in accordance with the established standards Sell rooms to walk-in guests and be responsible for all More...

IT Service Support Intern Serve as the first point of contact for customers seeking technical assistance over the IT Service Desk, the phone or email and Responding in a timely manner. Install and configure software packages as operating systems, business programs, and other off More...

Network Specialist - Customer facing technical service desk, graduate engineer (BE / BTech) or have the knowledge through courses, with adequate knowledge of networking (CISCO certified). Role purpose is to provide technical service desk support to premium service customers with comp More...

The Service Delivery Manager's main objective is to manage the performance of services to clients as agreed in the contract and ensure that the Service Levels are achieved Define service level agreements (SLA) related to contracted services and have an excellent understanding o More...