Service Desk Jobs in Egypt

The Service Delivery Manager's main objective is to manage the performance of services to clients as agreed in the contract and ensure that the Service Levels are achieved Define service level agreements (SLA) related to contracted services and have an excellent understanding o More...

Job Description IT Admin position, responsible for managing the IT (Service Desk and Infrastructure) of the local structure for organizing and managing the relationships between users and the IT department of the company. You will ensure the management of incidents and IT request More...

Provide technical assistance and support for incoming queries and issues related to software ERP System (Microsoft dynamics AX) Respond to queries either in person or over the phone. Write training manuals. Train computer users. Maintain daily performance of computer More...

Acting as single point of contact for NCR Financial customers with Incident Management Services; Accountable for continuously receiving and handling high volumes of customer calls. Responsible for service requests from customer and ensure timely and satisfactory resolution of probl More...

Acting as single point of contact for NCR Financial customers with Incident Management Services; Accountable for continuously receiving and handling high volumes of customer calls. Responsible for service requests from customer and ensure timely and satisfactory resolution of probl More...

Defining and implementing front desk objectives and procedures. Hiring and training staff and managing the shift schedules. Tending to guests' complaints and questions and providing exceptional customer service. Ensuring that the front desk and reception area is kept clean an More...

Job Description Monitor and respond quickly to incoming requests relate to IT issues. Maintain computer systems and act as support if any system goes down. Responsible for PC’s, Printers, Servers and related equipment (monitor, keyboard, mouse, hard drive, etc). Maintain u More...

Responsibilty: Testing and analyzing IT system and software performance. Resolving incoming client and personnel IT queries remotely via email and phone, or at the office. Prioritizing and resolving IT concerns and escalating serious issues to relevant stakeholders. Avoiding ser More...

Responsibilities: Responding to queries on the phone, via email, in person, or through remote access. Offering technical assistance on the delivery, configuration, set up, maintenance, and troubleshooting of computer systems, hardware, and software. Training computer users. Trai More...

Provide prompt, courteous and efficient service to all guest, so as to achieve a high level of customer satisfaction through personalized service from arrival till departure Ensure guests are personally greeted by name, if known and escorted to their room to make them feel expected More...

Responsibilities: Defining and implementing front desk objectives and procedures. Hiring and training staff and managing the shift schedules. Tending to guests' complaints and questions and providing exceptional customer service. Ensuring that the front desk and reception ar More...

Responding to client support queries. Providing support in person, over the phone, or via remote access. Diagnosing issues with computer software, peripherals, and hardware. Running software diagnostic tools and physically inspecting hardware systems. Talking to clients through More...

Provide prompt, courteous and efficient service to all guest, so as to achieve a high level of customer satisfaction through personalized service from arrival till departure Ensure guests are personally greeted by name, if known and escorted to their room to make them feel expected a More...

Responsiblity: Greet guests and provide them with superb customer service. Ensure the front desk is neat, presentable, and equipped with all the necessary supplies such as pens, forms, and paper. Answer all client questions and incoming calls. Redirect phone calls to the appropr More...

Responsibilities: Greet guests and provide them with superb customer service. Ensure the front desk is neat, presentable, and equipped with all the necessary supplies such as pens, forms, and paper. Answer all client questions and incoming calls. Redirect phone calls to the appr More...

Help Desk Representative Bachelor’s degree. Excellent command in spoken and written English. Have professional experience of working on windows applications / Microsoft Office /Internet. Job Responsibilities: Acting as single point of contact for NCR Financial cu More...

Help Desk Representative Bachelor’s degree. Excellent command in spoken and written English. Have professional experience of working on windows applications / Microsoft Office /Internet. Job Responsibilities: Acting as single point of contact for NCR Financial cu More...

Help Desk Representative Bachelor’s degree. Excellent command in spoken and written English. Have professional experience of working on windows applications / Microsoft Office /Internet. Job Responsibilities: Acting as single point of contact for NCR Financial cu More...

Help Desk Representative Bachelor’s degree. Excellent command in spoken and written English. Have professional experience of working on windows applications / Microsoft Office /Internet. Job Responsibilities Acting as single point of contact for NCR Financial cust More...

Responsibilities: Greet guests and provide them with superb customer service. Ensure the front desk is neat, presentable, and equipped with all the necessary supplies such as pens, forms, and paper. Answer all client questions and incoming calls. Redirect phone calls to the appr More...