Service Desk Jobs in Egypt

We are seeking a friendly and professional Front Desk Agent to join our team in Cairo Egypt. As the first point of contact for our guests you will play a crucial role in creating exceptional experiences and ensuring smooth hotel operations.Greet and welcome guests with a warm sincere smile upon arri...

DescriptionPOSITION SUMMARYOur jobs arent just about giving guests a smooth check-in and check-out. Instead we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay....

Line of ServiceAdvisoryIndustry/SectorTechnologySpecialismAdvisory - OtherManagement LevelManagerJob Description & SummaryAt PwC our people in managed services focus on a variety of outsourced solutions and support clients across numerous functions. These individuals help organisations streamline th...

Line of ServiceAdvisoryIndustry/SectorTechnologySpecialismAdvisory - OtherManagement LevelManagerJob Description & SummaryAt PwC our people in managed services focus on a variety of outsourced solutions and support clients across numerous functions. These individuals help organisations streamline th...

What will you do Lead and oversee the Service Desk Supervisor(s) Senior Specialists and Specialists. Define team structure objectives KPIs and service standards. Mentor and develop team leaders and specialists supporting career growth and succession planning. Ensure alignment of Service Desk opera...

Job Responsibilities: Respond promptly to incoming support requests via phone email chat or helpdesk ticketing system.Gather relevant information to accurately diagnose and troubleshoot technical problems.Provide solutions or guidance to users for resolving hardware software and network issues.Docum...

Line of ServiceAdvisoryIndustry/SectorTechnologySpecialismAdvisory - OtherManagement LevelManagerJob Description & SummaryLead React Native squads delivering high-quality cross-platform apps for iOS and Android. Own architecture and performance align delivery with client outcomes and build a high-pe...

Line of ServiceAdvisoryIndustry/SectorNot ApplicableSpecialismAdvisory - OtherManagement LevelManagerJob Description & SummaryAt PwC our people in business application consulting specialise in consulting services for a variety of business applications helping clients optimise operational efficiency....

Jadeer is hiring on behalf of one of our esteemed clients a leading company specializing in security solutions and products located in 10th of Ramadan City. About the Opportunity: IT Technical Support SpecialistYour mission as an IT Technical Support Specialist will be to deliver fast reliable and...

We re Hiring: Junior IT & Help Desk Specialist at BitBang Location: El Sheikh Zayed Giza EgyptCompany: BitBang LLC.About UsAt BitBang we drive innovation with a customerfirst mindset. As we scale we need a techsavvy Junior IT & Help Desk Specialist to keep our teams connected supported and product...

EOE/AA/Disabled/VeteransA Front Desk Manager supervises the activities managed at the hotel front desk including check-in/check-out Guest requests concierge services and promotion of in-house activities.What will I be doingAs a Front Desk Manager you will oversee the front office activities between...

Service Level & Escalation Management Define and enforce SLAs across all IT services (infrastructure applications support). Maintain an escalation matrix for rapid incident response and resolution. Generate SLA performance reports and implement corrective actions as needed.Communication & Stak...

1. Provide end-user support.2. Provide Corporate systems support.3. Responsible to adhere with all information security policies.4. Supporting the roll-out of new applications/systems.5. Prepare project status reports.6. This position will also require on-call response to incidents as necessary.7. F...

What are we looking forReceptionists serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should maintain the attitude behaviours skills and values that follow:Previous experience in a customer-focused industryComple...

Respond to user inquiries via phone email or ticketing system in a timely manner.Troubleshoot and resolve issues related to Windows/Mac operating systems Microsoft Office printers email and other standard business software.Install configure and maintain computer hardware and software.Support user ac...

What are we looking forGuest Service Agents serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should maintain the attitude behaviours skills and values that follow:Previous experience in a customer-focused industr...

Line of ServiceInternal Firm ServicesIndustry/SectorNot ApplicableSpecialismIFS Internal Firm Services OtherManagement LevelAssociateJob Description & SummaryAt PwC our people in property management focus on providing strategic advice and solutions for clients in the real estate industry helping t...

Join our team today!Embrace the opportunity to grow and learn within a leading global company that values your contributions. At BayanTech we foster innovation talent development and inclusivity. Experience a supportive work environment with opportunities for growth and a hybrid work model to promot...

A Spa Manager is ultimately responsible for overseeing the spa operations and team to deliver an excellent Guest and Member experience while managing annual revenue targets. What will I be doingAs a Spa Manager you are ultimately responsible for overseeing the spa operations and team to deliver an e...

DescriptionPOSITION SUMMARYProcess all guest checkins checkouts room assignments and room change/late checkout requests. Secure payment; activate/reissue room keys. Ensure rates match market codes document exceptions. Verify/adjust billing for guests. Communicate to appropriate staff when guests are...