Service Desk Jobs in Cairo

Reception AgentFirst impressions are everything! As a Reception Agent you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.What is in it for you:In 3-4 bullet points showcase the benefits and perks of working at...

Answer and direct phone calls; take messages and follow up when needed.Manage the reception area to ensure it is tidy welcoming and professional at all times.Handle incoming/outgoing mail and deliveries and maintain proper records.Coordinate meeting room bookings visitor logs and basic office schedu...

DescriptionJOB SUMMARYPosition has responsibility for supervising and coordinating activities of employees delivering spa services including salon skin care program coordination reservations reception desk massage and locker room areas. Position focuses on ensuring guest and employee satisfaction an...

DescriptionPOSITION SUMMARYAnswer record and process all guest requests questions or concerns via telephone email chat and mobile communication devices. Operate telephone switchboard process guest requests for wake-up calls and connecting and directing calls to the appropriate extension. Receive rec...

We are seeking an enthusiastic and customer-focused Guest Relations Agent to join our team in Cairo Egypt. As a Guest Relations Agent you will be the primary point of contact for our guests ensuring their stay is comfortable enjoyable and memorable. Your role will be crucial in maintaining our high...

DescriptionPOSITION SUMMARYSupply guests with directions and information regarding property amenities services and hours of operation and local areas of interest and activities. Contact appropriate individual or department (e.g. Bellperson Front Desk Housekeeping Engineering Security/Loss Prevention...

We are seeking a friendly and professional Front Desk Agent to join our team in Cairo Egypt. As the first point of contact for our guests you will play a crucial role in creating exceptional experiences and ensuring smooth hotel operations.Greet and welcome guests with a warm sincere smile upon arri...

DescriptionPOSITION SUMMARYOur jobs arent just about giving guests a smooth check-in and check-out. Instead we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay....

What are we looking forGuest Relations Agent serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should maintain the attitude behaviours skills and values that follow:Calm efficient and organized with great attentio...

What will you do Lead and oversee the Service Desk Supervisor(s) Senior Specialists and Specialists. Define team structure objectives KPIs and service standards. Mentor and develop team leaders and specialists supporting career growth and succession planning. Ensure alignment of Service Desk opera...

Line of ServiceAdvisoryIndustry/SectorTechnologySpecialismAdvisory - OtherManagement LevelManagerJob Description & SummaryLead React Native squads delivering high-quality cross-platform apps for iOS and Android. Own architecture and performance align delivery with client outcomes and build a high-pe...

Line of ServiceAdvisoryIndustry/SectorNot ApplicableSpecialismAdvisory - OtherManagement LevelManagerJob Description & SummaryAt PwC our people in business application consulting specialise in consulting services for a variety of business applications helping clients optimise operational efficiency....

Jadeer is hiring on behalf of one of our esteemed clients a leading company specializing in security solutions and products located in 10th of Ramadan City. About the Opportunity: IT Technical Support SpecialistYour mission as an IT Technical Support Specialist will be to deliver fast reliable and...

Service Level & Escalation Management Define and enforce SLAs across all IT services (infrastructure applications support). Maintain an escalation matrix for rapid incident response and resolution. Generate SLA performance reports and implement corrective actions as needed.Communication & Stak...

1. Provide end-user support.2. Provide Corporate systems support.3. Responsible to adhere with all information security policies.4. Supporting the roll-out of new applications/systems.5. Prepare project status reports.6. This position will also require on-call response to incidents as necessary.7. F...

What are we looking forGuest Service Agents serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should maintain the attitude behaviours skills and values that follow:Previous experience in a customer-focused industr...

Line of ServiceInternal Firm ServicesIndustry/SectorNot ApplicableSpecialismIFS Internal Firm Services OtherManagement LevelAssociateJob Description & SummaryAt PwC our people in property management focus on providing strategic advice and solutions for clients in the real estate industry helping t...

Join our team today!Embrace the opportunity to grow and learn within a leading global company that values your contributions. At BayanTech we foster innovation talent development and inclusivity. Experience a supportive work environment with opportunities for growth and a hybrid work model to promot...

DescriptionPOSITION SUMMARYProcess all guest checkins checkouts room assignments and room change/late checkout requests. Secure payment; activate/reissue room keys. Ensure rates match market codes document exceptions. Verify/adjust billing for guests. Communicate to appropriate staff when guests are...

Reception AgentFirst impressions are everything! As a Reception Agent you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.What is in it for you:In 34 bullet points showcase the benefits and perks of working at t...