Customer Support Team Lead Jobs in Egypt

About US: We are expanding our team and seeking dedicated Medical and Legal Interpreters for Over-the-Phone (OPI) Video Remote (VRI) and scheduled sessions. We have high-priority opportunities available now with a fast-tracked onboarding process to get you started quickly!RequirementsWhat We Ar...

AI Trainer - Arabic Fluency (Egypt)About ProlificProlific is not just another player in the AI space we are building the biggest pool of quality human data in the world.Over 35000 AI developers researchers and organizations use Prolific to gather data from paid study participants with a wide variet...

Key Responsibilities:Oversee daily operations within the contact center ensuring adherence to policies and quality standards.Lead inspire and develop a team of agents to deliver exceptional customer service in Spanish.Analyze performance metrics to identify areas for improvement and implement proact...

Jadeer is hiring a Customer Care Team Leader (Voice Non Voice) on behalf of one of our clients based in Egypt New Cairo. Our client is a leading fintech company operating in the digital payments and consumer finance sector across the Middle East. Through strategic partnerships with major retail and...

Monthly business reports in coordination with all sectors and functionsCoordinate with all sectors with regard to applicable KPIsIssue the monthly consolidated report related to CRS functionsManage with all sectors / divisions for volume of clients orders / revenue / claims /. etc.Follow up the sect...

Develop test and maintain web applications using Python and the Django framework. Design and implement RESTful APIs for seamless integration with front-end applications.Collaborate with product managers and designers to deliver user-friendly solutions.Optimize application performance and scalability...

* Lead and mentor a team of sales professionals to achieve and exceed sales targets in freight forwarding services (ocean air road customs brokerage etc.).* Drive new business development through proactive outreach networking and leveraging an existing client base.Requirements* Minimum of 5 years of...

About the Role Are you passionate about web design and eager to turn ideas into clean functional user interfaces Were looking for a Frontend Development Intern to support our digital projects by helping build responsive intuitive and visually engaging web experiences. This remote internship is ideal...

Job purpose: The Reviewer ensures the quality accuracy and consistency of translated content by thoroughly reviewing and providing feedback on translations performing quality assurance and proofreading tasks. This role involves collaborating with project managers translators and clients to resolve i...

Are you ready to elevate your career and make an impact in the field of service delivery Join our vibrant team at Future Group a global leader in translation and localization services! Since our establishment in 1994 we have been pioneers in innovation and excellence with a strong international pres...

Key Responsibilities Team Leadership & Coordination Lead coach and supervise a team of 2-3 IAM/PAM engineers. Plan team schedules assign tasks and monitor performance. Provide technical guidance and serve as escalation point for complex issues. Support the professional growth of the team through tr...

Regional Growth & Route-to-Market Execution Build win-win long-term relationships with wholesale customers across the region(s)Deliver regional business plan sales volume and distribution targets across all wholesale sub-channelsDrive horizontal growth through expansion of the wholesalers network an...

Responsible for pick-up and delivery of guest laundry.Collects laundry and dry-cleaning bags from guest rooms and ensures that guest name room number and laundry pieces are listed.Counts and verifies all items as per the laundry and dry-cleaning lists and records collection and delivery times and sp...

What youll be doing:Leading the SRE team setting objectives and guiding the team towards achieving high reliability while balancing cost and performance SLAs.Collaborating with platform & product engineering teams to embed reliability and operational best practices into the software development life...

We help the world run betterAt SAP we keep it simple: you bring your best to us and well bring out the best in you. Were builders touching over 20 industries and 80% of global commerce and we need your unique talents to help shape whats next. The work is challenging but it matters. Youll find a pla...

DescriptionYou will lead a team of mostly seniors with very high competitive skills and experience in Building Management System design and execution. People management skills further to rigid and proven experience for above 10 years in the same field is mandatory as you will be leading a team to de...

Job Description:The L2 Support role involves handling advanced technical support issues that require a deeper understanding of systems and software. You will work closely with the L1 support team providing guidance troubleshooting complex problems and escalating issues to L3 support if necessary.Res...

What youll be doing:Acting as the first point of contact for our customers & partners;Proactively managing incoming tickets within SLA to ensure high customer satisfaction. You ll be prioritizing clear communication expectation management and timely follow-ups to ensure a smooth and supportive custo...

Job SummaryWe are seeking a hands-on Creative Team Lead to manage and work closely with our creative team including Graphic Designers Video Editors and Content Creators.This role requires active involvement in design execution creative direction and quality control for both online and offline market...

What Youll Be DoingLead & Mentor: Manage and mentor a team of Senior Full Stack Engineers fostering their professional growth through regular 1:1s feedback and career development planning.Technical Architecture: Own the system design and architecture for Sana Pay ensuring it is secure scalable and c...